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- Tasks: Be the friendly face of our branch, helping customers with their needs and providing top-notch service.
- Company: Join a dynamic team in a fast-paced environment focused on customer satisfaction.
- Benefits: Competitive pay, great team culture, and opportunities for personal growth.
- Why this job: Make a real difference by delivering excellent service and building customer relationships.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Exciting role with potential for career advancement in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch. We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Launceston Branch.
If you enjoy working in a fast-paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you.
Your job
In this role, the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:
- Run the day-to-day processes of the branch
- Providing customers with product and service information
- Proactive selling on the telephone
- Advising and assisting customers at the Trade Counter
- Delivering excellent customer service and communication
- Processing enquiries and orders accurately and within the time dedicated by the customer deadline
- Create proactive trade counter promotions to customers to maximise the growth of the branch
Qualifications
Job Requirements:
- Previous customer service experience
- Selling ability
- Excellent communication skills and problem-solving abilities
- Sound organisational skills
- Professional manner
- Attention to detail
- Knowledge of our range of products
Trade Counter Sales in England employer: Tessenderlo Group
Contact Detail:
Tessenderlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales in England
✨Tip Number 1
Get to know the company before you walk in. Research their products and services so you can chat confidently about them during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve a problem or handle a tricky customer. Role-playing with a friend can help you feel more prepared and less nervous.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable, as this will set the tone for your interactions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Sales in England
Some tips for your application 🫡
Show Your Customer Service Passion: Make sure to highlight your love for customer service in your application. We want to see how you’ve gone above and beyond for customers in the past, so share those stories that showcase your dedication!
Tailor Your Application: Don’t just send a generic CV! We’re looking for candidates who can connect their skills to our job description. Mention your previous experience in sales and how it relates to the Trade Counter Sales role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Products
Before the interview, make sure you familiarise yourself with the range of products the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role and the business.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to delivering high standards.
✨Practice Proactive Selling
Since the role involves proactive selling, think of ways you can highlight your selling abilities during the interview. You might want to prepare a brief pitch for a product or service that could benefit the company, showcasing your initiative and sales skills.
✨Communicate Clearly and Confidently
Effective communication is key in this role. During the interview, practice speaking clearly and confidently. Make sure to listen carefully to the interviewer’s questions and respond thoughtfully, demonstrating your problem-solving abilities and professional manner.
