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- Tasks: Engage with customers, provide product info, and drive sales at our Launceston branch.
- Company: Join JDP, a leading expert in civils drainage and water management.
- Benefits: Competitive salary, pension scheme, training support, and monthly bonuses.
- Other info: Enjoy a stable career with growth opportunities in a supportive environment.
- Why this job: Be the face of our branch and make a real impact on customer satisfaction.
- Qualifications: Strong selling skills, excellent communication, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 and a record breaking 2025 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!
Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch! We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Launceston Branch. If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!
In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:
- Run the day to day processes of the branch
- Providing customers with product and service information
- Proactive selling on the telephone
- Advising and assisting customers at the Trade Counter
- Delivering excellent customer service and communication
- Processing enquiries and orders accurately and within the time dedicated by the customer deadline
- Create proactive trade counter promotions to customers to maximise the growth of the branch
Qualifications Job Requirements:
- Selling ability
- Excellent communication skills and problem solving abilities
- Sound organisational skills
- Professional manner
- Knowledge of our range of products & their uses
- Good knowledge of computers and MS Office suite
Additional Information:
- Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
- Receive a competitive salary that reflects your skills and contributions.
- Secure your future with our contributory pension scheme.
- Access full support and training to help you thrive in your role.
- Entry to 3 different bonuses all paid monthly!
Trade Counter Sales in Cheshire employer: Tessenderlo Group
Contact Detail:
Tessenderlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales in Cheshire
✨Tip Number 1
Get to know the company inside out! Research JDP's products and services so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think of scenarios where you can demonstrate your problem-solving abilities and communication skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and reinforces your commitment to providing excellent customer service.
We think you need these skills to ace Trade Counter Sales in Cheshire
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile to ensure customer satisfaction. This will show us that you're a great fit for our team!
Highlight Your Selling Skills: Make sure to mention any experience you have in sales or proactive selling. We want to see how you can contribute to our branch's growth, so don’t hold back on showcasing your achievements in this area!
Be Organised and Clear: Keep your application neat and structured. Use clear headings and bullet points where necessary. This not only makes it easier for us to read but also reflects your organisational skills, which are key for the Trade Counter Sales role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Products
Familiarise yourself with the range of products JDP offers, especially those related to civils drainage and water management. Being able to discuss specific products and their uses will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this aligns perfectly with JDP's commitment to customer satisfaction.
✨Practice Proactive Selling
Think about how you can actively engage customers, both in person and over the phone. Prepare some strategies or ideas for promotions you could suggest at the Trade Counter to demonstrate your proactive selling skills during the interview.
✨Demonstrate Strong Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to showcase your problem-solving abilities and professional manner.