At a Glance
- Tasks: Assist with drainage take-offs and prepare technical documentation.
- Company: Join a stable, growing UK company with global backing.
- Benefits: Competitive salary, monthly bonuses, pension scheme, and 25 days holiday.
- Other info: No experience needed, just enthusiasm and a willingness to learn!
- Why this job: Kickstart your technical career with full training and real-world experience.
- Qualifications: GCSEs in Maths, English & Science; A-levels preferred; AutoCAD knowledge a plus.
The predicted salary is between 25000 - 32000 € per year.
JDP is seeking a Trainee Technical Support Assistant to join our Civils & Drainage Technical Support team. This is an excellent entry‑level opportunity for someone looking to build a long‑term technical career within a stable, growing organisation that strongly supports training and progression. You’ll work alongside experienced team members, gaining hands‑on experience in drainage take‑offs, technical documentation, and system design. Full training will be provided, with progression to Technical Support Assistant expected within 18–24 months, subject to performance.
Key Responsibilities
- Assist with drainage take‑offs using Active Take Off software
- Prepare manhole schedules and supporting documentation
- Maintain accurate technical records
- Respond to phone and email enquiries from branches and customers
- Liaise with suppliers for quotations and product information
- Attend internal meetings and supplier training
Candidate Requirements
- GCSEs (A–C) in Maths, English & Science (or equivalent)
- A‑levels (or equivalent)
- Basic AutoCAD knowledge
- Full UK driving licence
- No previous industry experience required – just enthusiasm, commitment, and a willingness to learn.
Enjoy a long‑term career with a stable and growing UK company, proudly owned by a global group. Receive a competitive salary that reflects your skills and contributions. Benefit from monthly bonus schemes that reward your hard work and dedication. Secure your future with our contributory pension scheme. 25 days holiday + bank holidays, Christmas shut down and an option to purchase up to a week of additional annual leave. Access full support and training to help you thrive in your role.
Trainee Technical Support Assistant – Civils & Drainage in Carlisle employer: Tessenderlo Group
JDP is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where training and progression are at the forefront. As a Trainee Technical Support Assistant, you will benefit from hands-on experience and mentorship from seasoned professionals, alongside competitive salaries, monthly bonuses, and generous holiday allowances, all within a stable and expanding organisation. Join us in a role that not only promises a rewarding career path but also fosters a sense of belonging and achievement in the civils and drainage sector.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Technical Support Assistant – Civils & Drainage in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their projects and values, and think about how your skills align with what they need. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team and grow with us.
We think you need these skills to ace Trainee Technical Support Assistant – Civils & Drainage in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for the role! Make sure to express your enthusiasm for the technical support field and your eagerness to learn. A positive attitude can really make your application stand out.
Tailor Your Application:Take a moment to customise your application for this specific role. Highlight any relevant skills or experiences, even if they’re from school projects or hobbies. We love seeing how you connect your background to what we do!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Basics
Brush up on your GCSE subjects, especially Maths and Science, as they might come up in conversation. Familiarise yourself with basic AutoCAD concepts too, even if you’re not an expert yet.
✨Show Your Enthusiasm
This role is all about commitment and a willingness to learn. Be sure to express your eagerness to grow within the company and how you’re excited about the training opportunities they offer.
✨Prepare for Technical Questions
While you may not have industry experience, think about any relevant projects or coursework that could relate to drainage take-offs or technical documentation. Be ready to discuss how you would approach these tasks.
✨Ask Insightful Questions
Prepare a few questions about the team dynamics, training processes, or what a typical day looks like. This shows you’re genuinely interested in the role and helps you gauge if it’s the right fit for you.
