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For Companies At a Glance
- Tasks: Be the friendly face of our branch, helping customers with their needs.
- Company: Join a stable and growing UK company with global backing.
- Benefits: Enjoy competitive pay, monthly bonuses, and a contributory pension scheme.
- Why this job: Kickstart your career in a dynamic environment with excellent training and support.
- Qualifications: Customer service experience and great communication skills are a must.
- Other info: Full-time role with opportunities for growth and remote work options.
The predicted salary is between 24000 - 36000 £ per year.
In this role the Trade Counter Sales person will often be the first point of contact for customers.
Responsibilities
- Run the day to day processes of the branch
- Providing customers with product and service information
- Proactive selling on the telephone
- Advising and assisting customers at the Trade Counter
- Delivering excellent customer service and communication
- Processing enquiries and orders accurately and within the time dedicated by the customer deadline
- Create proactive trade counter promotions to customers to maximise the growth of the branch
Qualifications
- Previous customer service experience
- Selling ability
- Excellent communication skills and problem solving abilities
- Sound organisational skills
- Professional manner
- Attention to detail
- Knowledge of our range of products & their uses
Desirable:
- Good knowledge of computers and MS Office suite
Benefits
- Enjoy a long-term career with a stable and growing UK company proudly owned by a global group.
- Receive a competitive salary that reflects your skills and contributions.
- Benefit from a monthly bonus schemes that rewards your hard work and dedication.
- Secure your future with our contributory pension scheme.
- Access full support and training to help you thrive in your role.
Trade Counter Sales in Cardiff employer: Tessenderlo Group
Contact Detail:
Tessenderlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales in Cardiff
✨Tip Number 1
First things first, make sure you know our products inside out! When you're chatting with customers at the Trade Counter, being knowledgeable will help you build trust and show that you're the go-to person for their needs.
✨Tip Number 2
Practice your communication skills! Whether it's on the phone or face-to-face, being clear and friendly can make all the difference. Remember, we want to create a welcoming atmosphere for our customers.
✨Tip Number 3
Don't shy away from proactive selling! If you see an opportunity to suggest a product or service that could benefit a customer, go for it. It shows initiative and can really boost sales for the branch.
✨Tip Number 4
Finally, apply through our website! It's the best way to get noticed and ensures your application lands directly in our hands. We can't wait to see what you bring to the team!
We think you need these skills to ace Trade Counter Sales in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be the first point of contact for customers, make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past!
Be Proactive in Your Approach: In your written application, demonstrate your proactive selling abilities. Share examples of how you've successfully engaged with customers over the phone or in person. This will show us that you're ready to hit the ground running!
Attention to Detail is Key: Make sure your application is free from typos and errors. Attention to detail is crucial in this role, so we’ll be looking for that in your written communication. A polished application reflects your professionalism!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on your journey with us!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Products
Familiarise yourself with the range of products and their uses before the interview. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you solved problems or went above and beyond for a customer.
✨Practice Proactive Selling
Since proactive selling is key in this role, think of ways you can demonstrate this during the interview. You might want to prepare a mock sales pitch for a product to showcase your selling ability.
✨Communicate Clearly and Professionally
Excellent communication skills are crucial. Practice articulating your thoughts clearly and professionally, as this will reflect your ability to assist customers effectively at the Trade Counter.
