At a Glance
- Tasks: Be the first point of contact for customers and provide top-notch service.
- Company: Join a stable and growing UK company with global backing.
- Benefits: Competitive salary, pension scheme, and full training support.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Make a real difference in customer experiences every day.
- Qualifications: Customer service experience and excellent communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for customer service? Are you motivated by results? Yes? Then get in touch! We are actively looking to appoint a Trade Counter Sales person to join the successful team in our Leeds/Bradford branch. If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!
Your job
In this role the Trade Counter Sales person will often be the first point of contact for customers. Duties involve:
- Run the day to day processes of the branch
- Providing customers with product and service information
- Proactive selling on the telephone
- Advising and assisting customers at the Trade Counter
- Delivering excellent customer service and communication
- Processing enquiries and orders accurately and within the time dedicated by the customer deadline
- Create proactive trade counter promotions to customers to maximise the growth of the branch
Qualifications
Job Requirements:
- Previous customer service experience
- Selling ability
- Excellent communication skills and problem solving abilities
- Sound organisational skills
- Professional manner
- Attention to detail
- Knowledge of our range of products & their uses
Desirable:
- Good knowledge of computers and MS Office suite
Additional Information
Benefits
Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group. Receive a competitive salary that reflects your skills and contributions. Secure your future with our contributory pension scheme. Access full support and training to help you thrive in your role.
Trade Counter Sales in Bradford employer: Tessenderlo Group
JDP is an excellent employer that prioritises employee growth and development, offering a structured training programme for the Trainee Category Buyer role. With a flexible hybrid working model post-probation, employees enjoy a supportive work culture that fosters collaboration and innovation, making it an ideal environment for those looking to build a rewarding career in procurement.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales in Bradford
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on the branch and its products. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to solve a problem or handle a tricky customer. Role-playing with a friend can help you feel more confident when it counts.
✨Tip Number 3
Be proactive! When you’re at the Trade Counter, don’t just wait for customers to come to you. Approach them with a smile and ask if they need assistance. It’s all about making that connection!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start.
We think you need these skills to ace Trade Counter Sales in Bradford
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for customer service in your application. We want to see how you’ve gone above and beyond for customers in the past, so share some examples that showcase your dedication!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the extra step to connect their background with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We love a well-structured application that’s easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Tessenderlo Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items and their uses will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about situations where you solved problems or went above and beyond for a customer, as this will highlight your suitability for the role.
✨Practice Proactive Selling
Since the role involves proactive selling, think of ways you can demonstrate this during the interview. You might role-play a scenario where you suggest additional products to a customer based on their needs, showcasing your selling ability.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. During the interview, practice speaking clearly and confidently. Make sure to listen actively to the interviewer’s questions and respond thoughtfully, which will reflect your strong communication skills.
