At a Glance
- Tasks: Join our match-day team to ensure a safe and enjoyable experience for all visitors.
- Company: Be part of Town Sports and Entertainment Group, promoting a vibrant community atmosphere.
- Benefits: Earn up to £13.00 per hour with flexible hours and inclusive work culture.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Create memorable experiences at exciting events while developing your customer service skills.
- Qualifications: No experience needed, just a friendly attitude and great communication skills.
The predicted salary is between 13 - 13 £ per hour.
Match and Event Day Staff – Various Positions (Casual)
- Car Park Stewards (minimum age 18 due to working in a moving-vehicle environment)
- Courtesy Stewards (minimum age 18 due to working in licensed areas)
- Turnstile Operators
Positions available: The hours of work will vary due to the different start times of matches and events. Our stewarding team members are integral to ensuring that all visitors on match and event days have a positive and enjoyable visit to the Accu Stadium.
Each member of our match-day team is instrumental in providing a safe and welcoming environment for everyone attending matches, pop concerts and similar events. We are looking for candidates who appreciate the value and importance of outstanding customer service and who would like to be part of creating a friendly and special atmosphere for supporters.
No previous experience is required; however, knowledge of the Club combined with excellent communication skills, a friendly and helpful approach to work, and the ability to work in a team are essential to this role. You must be confident to liaise with a diverse range of people in a consistently professional manner, also acting as a positive ambassador for Town Sports and Entertainment Group and Huddersfield Town AFC.
Applicants are encouraged to review the job descriptions and person specifications before applying, as these contain full details of what each role entails and the specific skills, experience, qualifications and attributes we are looking for.
Typical times for a Huddersfield Town match: 3.00pm Kick-Off | 7.45pm Kick Off
Up to £13.00 per hour, variable hours
Car Parks: 10:00am - 3:15pm or 5:15pm | 4:00pm - 9:45pm
Courtesy: 11:30am - 5:30pm or 6:30pm | 5:00pm - 10:30pm
Turnstile Operators: 1:15pm - 2:45pm | 6:00pm - 8:30pm
Safeguarding
Town Sports and Entertainment Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation; disclosure may be made via a separate letter to the Head of Human Resources and EDI.
The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order and 2020 provide that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot consider them. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
Equality and Inclusion
Town Sports and Entertainment Group and Huddersfield Town AFC strive to promote a diverse and inclusive community - a place where everyone can be themselves and in which everyone feels valued, included, and supported to achieve their full potential. We welcome applications from candidates from all backgrounds, and we are particularly seeking to diversify our workforce in relation to gender, ethnicity, and disability.
Town Sports and Entertainment Group and Huddersfield Town AFC hold the Advanced Award for the Premier League Equality, Diversity, and Inclusion Standard (PLEDIS) and the Gold Award for the EFL Equality Code of Practice. We are also a Disability Confident Leader, a Mindful Employer, and the first organisation to be accredited as both a Menopause Friendly and Menstruation Friendly Employer.
We offer a range of family-friendly and inclusive employment arrangements, we have a zero-tolerance approach to any form of discrimination. We have comprehensive employment benefits including a Flexible Working Policy and enhanced provisions in relation to maternity, paternity, and adoption leave and pay.
Interviews will take place from late July onwards.
Match Day Positions - Various Roles Available employer: TESOL International Association
Connex Education is an exceptional employer, offering a supportive and nurturing environment for SEMH Learning & Behaviour Mentors in Chippenham. With competitive pay rates, access to professional development courses, and a dedicated consultant to guide your journey, you will have the opportunity to make a meaningful impact on the lives of children and young people while advancing your career in education. Join us to be part of a diverse team committed to fostering positive relationships and promoting wellbeing in a specialist educational setting.
Contact Details:
TESOL International Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Match Day Positions - Various Roles Available
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at TESOL International Association and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Match Day Positions - Various Roles Available
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at TESOL International Association that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at TESOL International Association.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at TESOL International Association get a sense of who you are beyond your experience!
How to prepare for a job interview at TESOL International Association
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at TESOL International Association and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.