Head of Programmes and Operations

Head of Programmes and Operations

Northampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and empower teams to deliver impactful community projects.
  • Company: Join Northampton Town FC Community Trust, dedicated to making a difference in Northamptonshire.
  • Benefits: Enjoy flexible working, free match tickets, and personal development support.
  • Why this job: Be part of a purpose-driven team focused on positive social impact and personal growth.
  • Qualifications: Strong leadership skills and organisational expertise are essential; passion for social change is a plus.
  • Other info: We welcome diverse experiences; if you're excited, we want to hear from you!

The predicted salary is between 36000 - 60000 £ per year.

This is an exciting opportunity for an experienced and dedicated individual to join our Senior Leadership Team and play a vital role in driving the day-to-day operations and future growth of the charity. As Head of Programmes and Operations, you’ll ensure our team is empowered, supported, and aligned in delivering outstanding community projects. You will oversee all operational activity across departments, manage our programme leads, and support the CEO in shaping the strategic direction of the organisation.

This role is ideal for a people-focused leader with strong organisational expertise and a passion for delivering positive social impact. You’ll bring the ability to coordinate diverse programmes, manage risk, and embed a values-led culture that enables staff and services to thrive.

We don’t expect every candidate to tick every single box. If your experience differs slightly but you’re excited about the opportunity and believe you can add value, we’d love to hear from you.

Why Join Us?

Working at Northampton Town FC Community Trust isn’t just a job - it’s an opportunity to change lives. You’ll be part of a dedicated, purpose-driven team committed to making a real difference across Northamptonshire. We invest in our people because we know they’re key to our success. That means strong leadership support, regular training and development, and a culture where your growth is just as important as our own. You’ll be working with a team of likeminded professionals who are equally as committed as you are.

Benefits Include:

  • Access to bespoke CPD and training from our partners including the Premier League, EFL, FA, and Northampton Town FC
  • Personal development support through monthly 1:1s and an annual training plan
  • Free tickets to NTFC matches
  • Flexible working patterns
  • Free NTFC Community Trust kit package (worth £150)
  • Employee Assistance Programme (EAP) with wellbeing perks and 24/7 counselling support
  • 25 days annual leave, plus additional time off between Christmas and new year

Head of Programmes and Operations employer: TESOL International Association

Joining Northampton Town FC Community Trust as the Head of Programmes and Operations means becoming part of a passionate team dedicated to making a significant social impact in Northamptonshire. We prioritise employee growth through tailored training opportunities, flexible working arrangements, and a supportive culture that values your contributions. With access to unique benefits like free match tickets and a comprehensive Employee Assistance Programme, you’ll find a rewarding environment where your professional development is as important as our mission.
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Contact Detail:

TESOL International Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Programmes and Operations

✨Tip Number 1

Network with professionals in the charity sector, especially those who have experience in programme management and operations. Attend relevant events or webinars to connect with potential colleagues and gain insights into the role.

✨Tip Number 2

Research Northampton Town FC Community Trust thoroughly. Understand their current programmes, values, and community impact initiatives. This knowledge will help you demonstrate your alignment with their mission during interviews.

✨Tip Number 3

Prepare to discuss your leadership style and how you empower teams. Think of specific examples where you've successfully managed diverse teams and delivered impactful projects, as this is crucial for the Head of Programmes and Operations role.

✨Tip Number 4

Familiarise yourself with the key challenges facing charities today, such as funding and community engagement. Being able to speak knowledgeably about these issues will show your readiness to contribute to the strategic direction of the organisation.

We think you need these skills to ace Head of Programmes and Operations

Leadership Skills
Operational Management
Strategic Planning
Programme Coordination
Risk Management
Team Empowerment
Communication Skills
Project Management
Values-led Culture Development
Community Engagement
Performance Monitoring
Budget Management
Stakeholder Management
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Head of Programmes and Operations position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV showcases your leadership experience, organisational skills, and any relevant achievements in managing community projects. Use clear headings and bullet points for easy readability.

Write a Strong Cover Letter: In your cover letter, express your passion for social impact and how you can contribute to the charity's mission. Provide specific examples of past experiences that demonstrate your ability to lead teams and manage diverse programmes.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at TESOL International Association

✨Showcase Your Leadership Style

As a candidate for the Head of Programmes and Operations, it's crucial to demonstrate your leadership style. Be prepared to discuss how you empower and support teams, and share specific examples of how you've successfully led diverse groups in the past.

✨Align with Their Values

This role is all about delivering positive social impact. Research the charity's values and mission, and be ready to articulate how your personal values align with theirs. This will show that you're not just looking for a job, but are genuinely passionate about their cause.

✨Prepare for Strategic Discussions

Since you'll be supporting the CEO in shaping the strategic direction, brush up on strategic planning concepts. Be ready to discuss how you've contributed to strategic initiatives in previous roles and how you can bring that experience to this position.

✨Demonstrate Risk Management Skills

Managing risk is a key part of this role. Prepare to discuss your approach to identifying and mitigating risks in programme management. Share examples of challenges you've faced and how you navigated them to ensure successful outcomes.

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