Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our university, greeting visitors and providing top-notch customer service.
- Company: Join the Elizabeth School of London, a leading higher education provider across six major cities.
- Benefits: Enjoy private health insurance, generous annual leave, gym discounts, and career development opportunities.
- Why this job: Make a difference in students' lives while working in a vibrant, inclusive environment.
- Qualifications: High school diploma required; customer service experience and strong communication skills are a plus.
- Other info: Flexible hours with occasional evenings or weekends; perfect for students seeking part-time work.
The predicted salary is between 20400 - 29600 £ per year.
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advices
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
- Working Hours: Monday-Tuesday: 10:00 AM – 6:00 PM
Company: Elizabeth School of London
Position: Front Desk Receptionist
Location: ON-SITE, Northampton, UK
Salary: £25,400
- Working Hours: Monday-Tuesday: 10:00 AM – 6:00 PM
- Wednesday-Friday: 12:00 PM – 8:00 PM
About Us
The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With an inclusive approach to the recruitment of students, we provide one-to-one academic and career guidance with the purpose of widening access to higher education among groups currently under- represented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve.
Role Of Front Desk Receptionist
The receptionist serves as the first point of contact for students, staff, and visitors at the university\’s main reception area. The receptionist provides exceptional customer service, handles inquiries, and ensures efficient operations of the front desk. This role requires strong communication, organisational, and interpersonal skills to create a welcoming and informative environment for all visitors.
Responsibilities
Greet and Assist Visitors
- Welcome all visitors, including students, faculty, staff, and external guests.
- Provide a friendly, professional, and positive first impression of the university.
- Answer inquiries and provide accurate information regarding university services, facilities, and campus events.
- Direct visitors to appropriate offices, classrooms, or departments.
- Handle phone calls, transferring calls to the appropriate individuals or departments.
Manage Front Desk Operations
- Maintain a clean and organised reception area.
- Manage the reception schedule, ensuring adequate coverage during business hours.
- Monitor and manage visitor access to the campus, including issuing visitor passes when required.
Administrative Support
- Assist in various administrative tasks, including filing, photocopying, scanning, and data entry.
- Update and maintain student and staff directories.
- Provide administrative support during university events and meetings.
Health and Safety
- Ensure compliance with health and safety regulations at the front desk area.
- Monitor and report any security or safety concerns to appropriate personnel.
- Assist in emergency procedures, such as evacuation protocols or first aid response.
Collaboration and Teamwork
- Collaborate with other university staff to ensure smooth operations and effective communication.
- Participate in staff meetings and training sessions as required.
- Foster a positive and inclusive work environment.
Qualifications And Skills
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Proven experience as a receptionist or in a customer service role.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to multitask and prioritise tasks.
- Proficient in using office software (e.g., Microsoft Office Suite) and telephone systems.
- Knowledge of university policies, services, or campus layout is an advantage.
- Friendly, approachable, and professional behaviour.
- Ability to handle difficult or demanding situations with tact and diplomacy.
- Flexibility to work occasional evenings or weekends, as required.
Benefits
- Private medical (health) insurance with BUPA
- Annual leave (5.6 weeks), including bank holidays.
- Workplace pension scheme.
- Statutory Sick Pay.
- Statutory maternity/paternity pays.
- Career development opportunities
- Training and self-development opportunities.
- Gym membership discounts
- Retail discount schemes
- Cinema discounts
- Grocery discounts
- Cycle to work
- Investing and savings opportunities
- Financial wellbeing – personal debt advise.
- Financial wellbeing education
- My Mind Pal (mental fitness)
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Education Administration Programs
Referrals increase your chances of interviewing at TESOL International Association by 2x
Sign in to set job alerts for “Front Desk Receptionist” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
Northampton, England, United Kingdom 2 weeks ago
Silverstone, England, United Kingdom 4 days ago
Northampton, England, United Kingdom 1 month ago
Daventry, England, United Kingdom 3 months ago
Receptionist – Bedfordshire PDU – East of England (Ref: 7423)
Milton Keynes, England, United Kingdom 2 weeks ago
Milton Keynes, England, United Kingdom 4 days ago
Silverstone, England, United Kingdom 4 weeks ago
Silverstone, England, United Kingdom 4 days ago
Rugby, England, United Kingdom 1 month ago
Milton Keynes, England, United Kingdom 3 hours ago
Milton Keynes, England, United Kingdom 1 month ago
Rugby, England, United Kingdom 4 days ago
Silverstone, England, United Kingdom 3 days ago
Milton Keynes, England, United Kingdom 1 month ago
Milton Keynes, England, United Kingdom 4 hours ago
Bedford, England, United Kingdom 5 days ago
Rugby, England, United Kingdom 4 days ago
Volunteer Administrative Assistant to Chairperson | Compassion Direct
Naseby, England, United Kingdom 4 days ago
Administrative Assistant (with ESG Support)
Millbrook, England, United Kingdom 5 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Front Desk Receptionist employer: TESOL International Association
Contact Detail:
TESOL International Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Receptionist
✨Tip Number 1
Familiarise yourself with the Elizabeth School of London and its values. Understanding their commitment to inclusivity and high-quality education will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a receptionist. This will prepare you to handle inquiries and difficult situations with confidence and professionalism.
✨Tip Number 3
Network with current or former employees of the Elizabeth School of London. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Be ready to discuss your organisational skills and multitasking abilities. Think of specific examples from your past experiences that demonstrate how you effectively managed multiple tasks in a busy environment.
We think you need these skills to ace Front Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or administrative roles. Emphasise skills like communication, organisation, and multitasking, which are crucial for a Front Desk Receptionist.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Elizabeth School of London. Mention specific responsibilities from the job description and how your skills align with them.
Highlight Relevant Skills: In your application, focus on your interpersonal skills and ability to handle inquiries effectively. Provide examples of how you've created a welcoming environment in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at TESOL International Association
✨Research the University
Before your interview, take some time to learn about the Elizabeth School of London. Familiarise yourself with their programmes, values, and any recent news. This will help you answer questions more effectively and show your genuine interest in the role.
✨Practice Your Communication Skills
As a Front Desk Receptionist, strong communication skills are essential. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous customer service roles. Highlight specific examples where you provided exceptional service or handled difficult situations. This will demonstrate your ability to create a welcoming environment for visitors.
✨Dress Professionally
First impressions matter! Make sure to dress in professional attire that reflects the university's environment. A polished appearance will help convey your seriousness about the position and your respect for the institution.
