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For Companies At a Glance
- Tasks: Provide exceptional customer support and ensure delivery compliance.
- Company: Leading logistics firm in England with a focus on collaboration.
- Benefits: Annual leave, pension contribution, and opportunities for personal growth.
- Why this job: Join a diverse team and make a real difference in customer satisfaction.
- Qualifications: Customer service experience and strong numeracy and literacy skills required.
- Other info: Dynamic work environment with a focus on teamwork and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading logistics firm in England seeks a Customer Controller to provide exceptional support to its customers. This role involves liaising with Planning Teams, ensuring delivery compliance, and creating accurate reports.
Ideal candidates will have:
- Customer service experience
- Strong numeracy and literacy skills
- Familiarity with Microsoft systems
Join a diverse team that values collaboration and personal growth while enjoying great benefits including annual leave and a pension contribution.
Customer Controller – Logistics & Delivery Support in Ellesmere Port employer: TESOL International Association
Contact Detail:
TESOL International Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Controller – Logistics & Delivery Support in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for a customer – this is your chance to shine!
✨Tip Number 3
Show off your numeracy and literacy skills during the interview. Be ready to discuss how you've used these skills in past roles, especially when creating reports or ensuring compliance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Controller – Logistics & Delivery Support in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background aligns with the role of Customer Controller, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills: Since this role involves working with Planning Teams and creating reports, make sure to mention your familiarity with Microsoft systems. Highlight any specific tools or software you’ve used that relate to logistics and delivery support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you’re keen on joining our diverse team!
How to prepare for a job interview at TESOL International Association
✨Know Your Logistics
Make sure you brush up on logistics terminology and processes. Understanding how delivery compliance works and being able to discuss it confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about specific situations where you resolved issues or improved customer satisfaction, as this will highlight your suitability for the role.
✨Get Comfortable with Numbers
Since the role requires strong numeracy skills, practice discussing data and reports. Be ready to explain how you've used numbers in previous roles, whether it's tracking deliveries or analysing customer feedback.
✨Familiarise Yourself with Microsoft Systems
As familiarity with Microsoft systems is key, make sure you know your way around Excel and other relevant software. You might be asked about your experience, so having a few examples of how you've used these tools effectively will give you an edge.
