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- Tasks: Manage dispatch operations and ensure timely deliveries while liaising with drivers and teams.
- Company: Join a dynamic team at a leading logistics company in Teesport.
- Benefits: Earn £12.21 per hour, enjoy free parking, and receive full training.
- Why this job: Kickstart your career in logistics with a temp to perm opportunity and hands-on experience.
- Qualifications: GCSEs in Maths and English, plus experience in a similar role preferred.
- Other info: Work 4 on 4 off shifts from 7am to 7pm in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
Great opportunity as a Despatch Clerk for our client in Teesport, Middlesbrough.
Pay & Hours
- Rate of pay: £12.21 per hour.
- This is a full‑time role, working 4 on 4 off shifts.
- Hours of work: 7am to 7pm.
Responsibilities
- Keep the despatch/loading module up to date in accordance with site processes.
- Efficiently and accurately dispatch deliveries with relevant delivery paperwork.
- Utilise customer systems to update dispatch or delivery information.
- Monitor the return of empty equipment from deliveries.
- Ensure delivery point and any necessary customer or 3rd party contact are made aware of late deliveries or loading delays.
- Direct drivers to correct locations on arrival at site as required.
- Complete customer or ESL KPIs where required.
- Escalate issues to the Senior Transport Clerk or Assistant Transport Manager if unable to resolve.
- Keep up to date with news items and process updates as detailed on the ESL intranet system.
- Enter correct trailer numbers into Isotrak for trailer tracking.
- Monitor the service board to ensure the correct week number is on the correct trailer for depot trailers.
- Monitor and act on any driver line calls for the depot.
- Liaise with drivers on the gate communication system to inform them of site procedures before entering.
- Liaise with the planning team to ensure all deliveries are collected on time.
- Liaise with Maxi haulage and the rail team to ensure resources are available when required.
- Liaise with warehouse to supply Irish seals and ensure paperwork is correctly endorsed.
- Issue the rail team with correct case and cage counts daily.
Requirements
- Experience within a similar role preferred.
- Ability to use Microsoft Windows package (Word, Excel, Outlook) effectively.
- Ability to follow pre‑defined steps, methods or procedures.
- GCSE grade 'C' or above in Maths and English.
- Equivalent of 5 GCSE grade 'C' or above.
Key Information & Benefits
- Earn £12.21 per hour.
- Temp to perm opportunity.
- Free car parking on site.
- Full training provided.
Despatch Clerk employer: TESOL International Association
Contact Detail:
TESOL International Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to despatch roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have experience with Microsoft Office or any relevant software, be ready to discuss how you've used them in previous roles. We know these tools are essential for a Despatch Clerk, so let’s make sure you highlight your proficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Despatch Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Despatch Clerk role. Highlight any relevant experience you have in dispatch or logistics, and don’t forget to mention your skills with Microsoft Windows. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to follow procedures and your experience with customer systems. We love a good story that shows your passion for the job!
Show Off Your Skills: When filling out your application, make sure to showcase your skills in communication and problem-solving. These are key for liaising with drivers and resolving issues. We want to know how you can contribute to our smooth operations!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at TESOL International Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Despatch Clerk. Familiarise yourself with the key tasks like updating dispatch modules and liaising with drivers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your Tech Skills
Since the job requires using Microsoft Windows and customer systems, it’s a good idea to practice these tools beforehand. If you’re not already comfortable with Excel or Outlook, take some time to learn the basics. Being tech-savvy can really set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with late deliveries or resolving issues with drivers. Think of examples from your past experience where you successfully managed similar challenges. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Show Your Team Spirit
This role involves a lot of communication with various teams, so be ready to discuss how you work well with others. Share examples of how you've collaborated in previous jobs, especially in fast-paced environments. Highlighting your teamwork skills will show that you can fit into their culture.