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Senior Operations Specialist (Accounts Receivable), Leasing - Manchester

Manchester Full-Time No home office possible

Senior Operations Specialist (Accounts Receivable), Leasing – Manchester

Tesla Manchester, England, United Kingdom

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Senior Operations Specialist (Accounts Receivable), Leasing – Manchester

Tesla Manchester, England, United Kingdom

Join to apply for the Senior Operations Specialist (Accounts Receivable), Leasing – Manchester role at Tesla

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What To Expect
As a Senior Operations Specialist (Accounts Receivable), Leasing you will be responsible for the day-to-day operations of our accounts receivable pipeline. You will focus on ensuring that we receive prompt payment from our Leasing Companies within their agreed payment terms. A successful candidate will put customer satisfaction at the forefront of their priorities while maintaining and rethinking efficiencies within our daily operations.
What You\’ll Do

Collaborate with external payments teams to ensure they receive all required documentation to process payments within their agreed terms.

Coordinate with Account Managers to monitor and report on account payment performance while providing insights on trends and potential payment issues.

Identify and promptly escalate system issues to the relevant teams or your Supervisor.

Ensure all unallocated payments are flagged with the Funding Team and allocated efficiently.

Hold regular Teams meetings with leasing companies to address any concerns.

Oversee invoicing automation to ensure final invoices are generated and shared with customers on time, before delivery.

Escalate any delays in funding packs being sent to leasing companies.

Ensure all vehicles are paid for within agreed terms, preventing any from remaining unpaid beyond 30 days.

Continuously improve processes with a focus on automation, simplification, and exceptional customer service.

On occasion support the Operations Specialist team with;

Conduct the daily pipeline management tasks including order accuracy audits, invoicing operations, delivery authorisations and automated email updates.

Maintain our B2B mailboxes for UK & Ireland.

Answer inbound communication coming from our leasing and corporate customers as well as brokers while meeting our response time SLAs.

Support with queries regarding Tesla For Business portal, Driver Management and Tesla App.

Ensure that all confirmed delivery appointments in the calendar are authorised by the leasing companies or brokers.

Work cross-functionally with Direct Operations, B2B Sales Team, Stores, Vehicle Collection Points, Funding Team, Payments and IT.

Educate Tesla colleagues from customer-facing departments about B2B orders, their rules of engagement and vehicle delivery requirements.

What You\’ll Bring

Ability to effectively handle multiple priorities, organise workload, and meet deadlines.

Confident in learning and adapting to multiple technologies.

Positivity, enthusiasm and a passion towards the mission of Tesla.

Proven track record of consistently providing excellent customer service in a fast-paced environment.

Ability to thrive in a team-based environment and achieve common goals.

Great problem solving skills, and strong ability to take initiative and be proactive.

Good knowledge of MS Office, specifically MS Excel.

Able to communicate, read, and write effectively in the English language on all levels

Have the required language skills if required by our local markets

Previous experience or good understanding of the leasing industry advantageous.

Hold a valid UK driving licence for 2 or more years

Ability to travel from time to time to meet with leasing companies in person.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing
Industries

Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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Contact Detail:

Tesla Recruiting Team

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Senior Operations Specialist (Accounts Receivable), Leasing - Manchester

Tesla

Senior Operations Specialist (Accounts Receivable), Leasing - Manchester

Manchester

Full-Time

Application deadline: 2027-08-18
Tesla

View Tesla Profile

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Senior Operations Specialist (Accounts Receivable), Leasing - Manchester

Senior Operations Specialist (Accounts Receivable), Leasing – Manchester

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Senior Operations Specialist (Accounts Receivable), Leasing – Manchester

Seniority level

Seniority level

Employment type

Employment type

Job function

Job function

Industries

Sign in to set job alerts for “Senior Operations Specialist” roles.

Sales and Operations Assistant Manager (Based in Manchester)

Senior Manager, Manufacturing Operations

Operations Performance Leader, North West

Senior Operations Manager – Mandarin Speaking

Operations Manager – Pet Food Subscription (Cheshire)

Senior Operations Specialist (Accounts Receivable), Leasing - Manchester

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