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For Companies At a Glance
- Tasks: Lead a dynamic sales team, coach staff, and drive store performance.
- Company: Join Tesla, a pioneering company in sustainable energy and electric vehicles.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
- Why this job: Be part of a mission-driven team that values innovation and customer experience.
- Qualifications: Strong sales background, coaching experience, and a passion for Tesla's mission required.
- Other info: Valid UK driver's license needed; embrace a fast-paced, tech-savvy environment.
The predicted salary is between 36000 - 60000 £ per year.
As the Store Manager/Sales Leader, you are a high-performing, energetic member of the leadership team in your market, reporting to the Sales Leader for the North, and responsible for the flawless execution of your location's targets. You demonstrate an aptitude and bias towards developing and guiding people to excel in their roles. You are a front-line leader involved in the daily activities of your team, store operations, and customer interactions. You will support your team through training, coaching, motivating, and analyzing sales performance. You have a keen eye for operational details and the skills to drive improvements within the team. You can operate independently but work closely with the Sales and Delivery leadership in your country.
What You'll Do
- Partner with Store leadership to communicate and execute the vision, business needs, and strategies at your location.
- Consistently coach, train, and develop Sales Advisors at your location.
- Participate in and/or lead all sales, delivery, and personnel activities under the supervision of the Sales and Delivery Leadership in your market.
- Analyze data and collaborate with Store leadership to track and manage progress.
- Maintain operational oversight and translate business needs into actions on the floor.
- Continuously seek improvement, providing a hands-on perspective to challenge and advise the Store manager on strategic and staff-related decisions.
- Participate in delivery activities as needed.
- Champion change management within your store and local market.
- Ensure your team is equipped to meet sales objectives, including creating sales opportunities, scheduling test drives, maintaining a healthy pipeline, and driving new orders to enable smooth deliveries and high CSAT scores.
- Seamlessly cover daily store management duties when needed.
Customer Experience & Brand Management
- Ensure all employees deliver a best-in-class customer experience.
- Ensure all employees adhere to Tesla's Dress Code and Grooming Guidelines.
- Collaborate on key events or demand generation activities.
- Manage customer escalations effectively.
- Guide employees in handling challenging customer concerns, supporting Tesla’s mission.
- Master presenting, selling, and delivering the Tesla ecosystem.
- Maintain facility and showroom standards.
- Control store expenses, continually seeking cost reductions.
Employee Engagement & Development
- Observe, review, and provide ongoing feedback on employee performance.
- Coach and mentor staff, fostering inclusion and team culture.
- Provide feedback on Sales Advisors’ performance to your Area Manager for growth.
- Support training initiatives and follow-up.
- Assist with recruitment activities as needed.
- Ensure adherence to Tesla policies and procedures.
- Escalate personnel issues promptly to store leadership.
What You'll Bring
- Strong sales performance and understanding of the business and products.
- Experience in coaching and mentoring sales or operational roles.
- Deep knowledge of sales processes and ability to drive targets.
- Excellent organizational skills.
- Confidence to question and lead initiatives.
- Ability to influence stakeholders and peers.
- Excellent communication skills in English and the local language.
- Comfort with learning and adapting to multiple technologies.
- Passion for Tesla’s mission.
- Valid UK driver’s license held for at least 2 years.
Sales Leader - Sheffield employer: Tesla
Contact Detail:
Tesla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Leader - Sheffield
✨Tip Number 1
Familiarise yourself with Tesla's mission and values. Understanding the company's ethos will not only help you align your answers during interviews but also demonstrate your genuine interest in the role and the brand.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully coached and developed team members in previous roles. Highlighting your leadership style and the impact it had on sales performance can set you apart from other candidates.
✨Tip Number 3
Research the latest trends in the automotive industry, especially around electric vehicles and customer experience. Being knowledgeable about current market dynamics will show that you're proactive and ready to contribute to Tesla's growth.
✨Tip Number 4
Network with current or former employees of Tesla, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Sales Leader - Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales leadership and coaching. Use specific examples that demonstrate your ability to develop teams and achieve targets, as these are key aspects of the Sales Leader role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Tesla's mission and how your skills align with the company's values. Mention your experience in driving sales performance and improving customer experiences, as these are crucial for the position.
Showcase Leadership Skills: Emphasise your leadership qualities in both your CV and cover letter. Provide examples of how you've successfully coached and mentored team members, and how you've managed operational challenges in previous roles.
Highlight Data Analysis Experience: Since the role involves analysing sales performance data, include any relevant experience you have with data analysis. Mention tools or methods you've used to track progress and drive improvements in sales.
How to prepare for a job interview at Tesla
✨Showcase Your Leadership Skills
As a Sales Leader, you'll be expected to guide and develop your team. Be prepared to discuss your previous experiences in coaching and mentoring others, and provide specific examples of how you've helped team members excel in their roles.
✨Demonstrate Your Sales Acumen
Highlight your understanding of sales processes and your ability to drive targets. Bring data or examples from past roles that illustrate your success in achieving sales goals and improving performance.
✨Prepare for Operational Discussions
Since operational oversight is key in this role, be ready to talk about how you've managed store operations in the past. Discuss any strategies you've implemented to improve efficiency and customer satisfaction.
✨Emphasise Your Customer Experience Focus
Customer experience is crucial for Tesla. Prepare to share how you've ensured a best-in-class experience for customers in previous roles, including how you've handled escalations and challenging situations.
