At a Glance
- Tasks: Lead a team to enhance customer loyalty and drive repeat sales for Tesla.
- Company: Join Tesla, a leader in sustainable energy and innovation.
- Benefits: Competitive salary, dynamic work culture, and opportunities for growth.
- Other info: Flexible working hours and a fun, inclusive team environment.
- Why this job: Be part of a mission to accelerate the world's transition to sustainable abundance.
- Qualifications: 3+ years in sales, strong communication skills, and a proactive mindset.
The predicted salary is between 50000 - 65000 £ per year.
The role of the Virtual Sales Team, OLP, is to educate, inspire and skillfully guide repeat Tesla customers into continuing their Tesla journey of ownership. Through targeted outbound campaigns and elevation of the customer experience, this team is responsible for growing the retention rate in the UK. The team focuses on financing options, trade‑ins, collections and providing a world‑class experience. The Virtual Sales Manager is responsible for ensuring the team executes these activities at the highest possible level, while innovating and improving processes to make them more efficient and streamlined for both internal and external customers. It is our mission to accelerate the World’s transition to sustainable abundance. To be successful at Tesla, you must be energetic, highly organised and hard‑working. You should have a passion for sustainable energy and be ready to manage change.
Location: Office based in our London HQ.
What You’ll Do
- Build, develop and grow a team of Virtual Sales Advisors for the UK Market.
- Monitor employee productivity which consists of, but is not limited to: Direct Sales, Delivery Functions, Inbound & Outbound Communications and Ownership Outreach.
- Communicate and implement all relevant changes that impact the team regarding policy and process.
- Collaborate with other departments to clear roadblocks and build strong stakeholder relationships.
- Set goals to meet minimum expectations and manage ongoing performance.
- Train and mentor new team members and identify future team leaders.
- Work on continuous improvement of processes related to the repeat purchase of Tesla products.
- Actively coach team members on sales conversations and provide timely feedback.
- Create and maintain a fun, inclusive culture that rewards hard work and innovation.
General Duties
- Operate with a flexible mindset to support sales needs across the team.
- Ensure that customer details and all actions are accurately tracked and updated in our internal systems.
- Execute on and share best practices with field counterparts within the market and region.
- Manage any additional duties to support wider business requirements.
- Prioritise effectively and handle shifting priorities.
What You’ll Bring
- At least 3 years of sales experience in a fast‑paced environment.
- Experience in managing remotely.
- Positive and energetic personality with excellent listening and communication skills.
- Showcase ability to take initiative and be proactive.
- Capable of working autonomously as well as in a team.
- Resilience and adaptability to an ever‑changing work environment.
- Ability to work evening hours, weekends, and holidays in an office environment.
- Proficient with standard productivity tools (Outlook, MS Office, Chrome, Teams).
- Flexibility to travel between Manchester, London, and Ireland.
- Must have a valid driver’s license for a minimum of 2 years and maintain a valid and safe driving record.
- Must have the right to work in the UK.
Ownership Loyalty Manager - London employer: Tesla
Tesla is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in our London HQ. We prioritise employee growth through continuous training and mentorship, ensuring that our team members are equipped to excel in their roles while contributing to our mission of accelerating the world's transition to sustainable energy. With a focus on innovation and collaboration, we create an environment where hard work is recognised and rewarded, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Ownership Loyalty Manager - London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Ownership Loyalty Manager - London at Tesla, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Tesla. Tailor your message to explain why you’re drawn to them and how you can contribute as a Ownership Loyalty Manager - London. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Ownership Loyalty Manager - London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Tesla:When writing your cover letter, make sure to tailor your message specifically for Tesla. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Tesla
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Tesla that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Tesla that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Tesla’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
