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For Companies At a Glance
- Tasks: Engage with customers, capture leads, and guide them through a seamless sales journey.
- Company: Join Tesla, a leader in sustainable energy and innovation.
- Benefits: Flexible part-time hours, dynamic work environment, and the chance to make a difference.
- Why this job: Be the face of Tesla and help accelerate the world's transition to sustainable energy.
- Qualifications: Excellent interpersonal skills, customer service experience, and a passion for sustainability.
- Other info: Opportunity to work in a fast-paced team and grow your career.
The predicted salary is between 11 - 16 £ per hour.
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. You will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies.
You are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
What You'll Do- Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
- Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
- Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
- Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.
- Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.
- Collaborate with sales teams and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
- Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.
- Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
- Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
- Ability to communicate information in an easy-to-understand manner.
- Proven track record of delivering excellent customer experiences.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Flexibility to work on weekends and evenings as required.
- A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
- Full UK driving licence held for 2 years and over.
Customer Experience Specialist, Sales (Part-Time) - Manchester, Trafford Centre employer: Tesla
Contact Detail:
Tesla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist, Sales (Part-Time) - Manchester, Trafford Centre
✨Tip Number 1
Get to know Tesla's products inside out! When you’re chatting with potential customers, being able to answer their questions confidently will make a huge difference. Plus, it shows you’re genuinely interested in helping them find the right solution.
✨Tip Number 2
Practice your people skills! Engaging with customers is all about building rapport. Try role-playing with friends or family to get comfortable with different scenarios and objections you might face during your interactions.
✨Tip Number 3
Stay organised! Use a simple system to keep track of leads and customer interactions. This will help you manage your time effectively and ensure no potential sale slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show your enthusiasm for joining the Tesla team. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Experience Specialist, Sales (Part-Time) - Manchester, Trafford Centre
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Tesla's mission shine through. We want to see how much you care about sustainable energy and how that aligns with your personal values.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or sales. We love seeing how your skills can contribute to creating exceptional customer experiences at Tesla.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Tesla
✨Know Your Tesla Inside Out
Before the interview, make sure you brush up on Tesla's products and mission. Understand the features of their vehicles, solar panels, and energy storage solutions. This knowledge will help you answer questions confidently and show your passion for the brand.
✨Show Off Your People Skills
As a Customer Experience Specialist, you'll need to engage with customers effectively. Prepare examples from your past experiences where you've built rapport or resolved customer issues. This will demonstrate your interpersonal skills and ability to create meaningful connections.
✨Be Ready to Discuss Lead Generation
Think about strategies you've used in the past to capture leads and drive sales. Be prepared to share specific examples of how you've successfully engaged customers and converted them into leads. This will highlight your proactive approach and understanding of the sales process.
✨Stay Positive and Professional
During the interview, maintain a positive attitude and professional demeanor. Show that you can handle pressure and remain composed in a fast-paced environment. This reflects Tesla's values and will leave a lasting impression on your interviewers.
