At a Glance
- Tasks: Lead a dynamic team of Virtual Sales Advisors and enhance customer experiences.
- Company: Join Tesla, a pioneer in sustainable energy and innovation.
- Benefits: Competitive salary, flexible working hours, and a vibrant team culture.
- Other info: Opportunity for career growth in a fast-paced, innovative environment.
- Why this job: Be part of a mission to accelerate the world's transition to sustainable abundance.
- Qualifications: 3+ years in sales, strong communication skills, and a passion for sustainability.
The predicted salary is between 50000 - 60000 £ per year.
The Virtual Sales Team, OLP, is responsible for educating, inspiring, and guiding repeat Tesla customers into continuing their Tesla journey of ownership. Through targeted outbound campaigns and elevation of the customer experience, this team is responsible for growing the retention rate in the UK. The team focuses on financing options, trade‑ins, collection and providing a world‑class experience.
The Virtual Sales Manager is responsible for ensuring their team executes these activities at the highest level, while innovating and improving processes to make them more efficient and streamlined for both internal and external customers. It is our mission to accelerate the world’s transition to sustainable abundance.
To succeed at Tesla you must be energetic, highly organized, and hard‑working. You should have a passion for sustainable energy and be ready to manage change.
What You’ll Do
- Build, develop and grow a team of Virtual Sales Advisors for the UK market.
- Monitor employee productivity, including but not limited to Direct Sales, Delivery Functions, Inbound & Outbound Communications, and Ownership Outreach.
- Communicate and implement all relevant changes that impact the team regarding policy and process.
- Collaborate with other departments to clear roadblocks and build strong stakeholder relationships.
- Set goals to meet minimum expectations and manage ongoing performance.
- Train and mentor new team members as well as identify future team leaders.
- Work on the continuous improvement of processes and procedures related to the repeat purchase of Tesla products.
- Actively coach team members on sales conversations and provide timely feedback.
- Create and maintain a fun, inclusive culture that rewards hard work and innovation.
General Duties
- Operate with a flexible mindset to support sales needs across the team.
- Ensure that customer details and all actions are accurately tracked and updated in our internal systems.
- Execute on and share best practices with field counterparts within the market and region.
- Manage any additional duties to support wider business requirements.
- Prioritise effectively and handle shifting priorities.
What You’ll Bring
- At least 3 years of sales experience in a fast‑paced environment.
- Experience in managing remotely.
- Positive and energetic, excellent listening and communication skills.
- Showcases an ability to take initiative and be proactive.
- Capable of working autonomously as well as in a team.
- Resilience and adaptability to an ever‑changing work environment.
- Ability to work evening hours, weekends, and holidays in an office environment.
- Proficient with standard productivity tools (Outlook, MS Office, Chrome, Teams).
- Flexibility to travel between Manchester, London and Ireland.
- Must have a valid driver’s license for a minimum of 2 years.
- Must have and continue to maintain a valid and safe driving record.
- Must have the right to work in the UK.
Virtual Sales Manager - London employer: Tesla
Tesla is an exceptional employer, offering a dynamic work environment in our London HQ where innovation and sustainability are at the forefront of our mission. Employees benefit from a culture that values hard work, inclusivity, and continuous improvement, alongside opportunities for personal and professional growth within a rapidly evolving industry. Join us to be part of a team that not only drives sales but also contributes to a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Virtual Sales Manager - London
✨Tip Number 1
Network like a pro! Reach out to current or former Tesla employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Virtual Sales Team. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer objections or upsell products. We want to see your passion for sustainable energy and how you can inspire others!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams in the past, especially in remote settings. Highlight your ability to coach and mentor others, as this is key for the Virtual Sales Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Tesla family and contributing to our mission of sustainable abundance.
We think you need these skills to ace Virtual Sales Manager - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for sustainable energy shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the world.
Tailor Your Experience:Make sure to highlight your sales experience and any relevant skills that match the role. We love seeing how your background aligns with what we do at Tesla, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the Virtual Sales Manager position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesla
✨Know Your Tesla Inside Out
Before the interview, make sure you’re well-versed in Tesla’s mission and values, especially around sustainable energy. Familiarise yourself with their products and services, as well as recent news or developments. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Sales Experience
Prepare specific examples from your past sales roles that highlight your achievements and how you’ve managed teams remotely. Be ready to discuss how you’ve improved processes or increased retention rates, as this aligns perfectly with what they’re looking for in a Virtual Sales Manager.
✨Demonstrate Your Coaching Skills
Since the role involves training and mentoring, think of instances where you’ve successfully coached team members. Share how you provided feedback and helped them grow. This will illustrate your leadership style and ability to foster a positive team culture.
✨Be Ready for Change
Tesla thrives on innovation and adaptability. Prepare to discuss how you’ve handled change in previous roles and your approach to managing shifting priorities. Highlight your resilience and flexibility, as these traits are crucial for success in a fast-paced environment like Tesla.
