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For Companies At a Glance
- Tasks: Engage with customers, capture leads, and guide them through a seamless sales journey.
- Company: Join Tesla, a leader in sustainable energy and innovative technology.
- Benefits: Flexible part-time hours, competitive pay, and the chance to work with cutting-edge products.
- Why this job: Be the face of Tesla and help accelerate the world's transition to sustainable energy.
- Qualifications: Excellent interpersonal skills and a passion for customer service.
- Other info: Dynamic team environment with opportunities for growth and development.
Customer Experience Specialist, Sales (Part-Time) – Bromley at Tesla
As a Sales Customer Experience Specialist, you will be the face of the Tesla brand, engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. You will work closely with the sales and delivery team, driving sales growth through effective lead generation strategies. You also help advance Tesla’s mission to accelerate the world’s transition to sustainable energy.
What You\’ll Do
- Proactively engage customers visiting the store or events to identify leads and create a pipeline of prospects.
- Provide exceptional customer service by answering questions, addressing objections, and selling the test drive experience.
- Execute lead capture strategies during events to maximize engagement and conversion.
- Efficiently manage captured lead data in CRM, ensuring accuracy and completeness.
- Build value for customers by presenting vehicle options and communicating the value proposition.
- Collaborate with sales and other departments to align strategies and improve lead capture and sales processes.
- Maintain a positive and professional attitude, reflecting Tesla’s values.
What You\’ll Bring
- Excellent interpersonal skills and ability to build rapport.
- Strong knowledge of Tesla’s products (vehicles, solar panels, energy storage).
- Clear communication of information in an understandable manner.
- Proven track record delivering excellent customer experiences.
- Strong organizational skills to manage multiple priorities in a fast‑paced environment.
- Flexibility to work weekends and evenings as required.
- Passion for Tesla’s mission.
- Full UK driving licence held for 2+ years.
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Other
Industries
Motor Vehicle Manufacturing; Renewable Energy; Semiconductor Manufacturing; Utilities
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Customer Experience Specialist, Sales (Part-Time) - Bromley employer: Tesla
Contact Detail:
Tesla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist, Sales (Part-Time) - Bromley
✨Tip Number 1
Get to know Tesla's products inside out! When you’re chatting with potential customers, being able to answer their questions confidently will make a huge difference. Plus, it shows you’re genuinely interested in helping them find the right fit.
✨Tip Number 2
Practice your people skills! Engaging with customers is all about building rapport. Try role-playing with friends or family to get comfortable with different scenarios and objections you might face.
✨Tip Number 3
Stay organised! Keep track of your leads and interactions in a way that works for you. Whether it’s a simple spreadsheet or a CRM tool, having everything in one place will help you follow up effectively and not miss any opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the Tesla team!
We think you need these skills to ace Customer Experience Specialist, Sales (Part-Time) - Bromley
Some tips for your application 🫡
Show Your Passion for Tesla: When writing your application, let your enthusiasm for Tesla's mission shine through. We want to see how much you care about sustainable energy and how that aligns with your personal values.
Highlight Your Customer Experience Skills: Make sure to showcase any previous experience you've had in customer service or sales. We love candidates who can demonstrate their ability to engage with customers and create memorable experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Tesla
✨Know Your Tesla Products
Before the interview, make sure you brush up on Tesla's range of products, including vehicles, solar panels, and energy storage solutions. Being knowledgeable will not only impress your interviewers but also help you answer questions confidently and engage in meaningful discussions.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you identified customer needs and resolved issues. This will demonstrate your ability to create positive experiences, which is crucial for a Customer Experience Specialist.
✨Practice Engaging with Customers
Since the role involves engaging with potential customers, practice your communication skills. Role-play scenarios where you capture leads or address customer objections. This will help you feel more comfortable during the interview and show that you can handle real-life situations effectively.
✨Emphasise Team Collaboration
Tesla values a one-team mentality, so be ready to discuss how you've worked collaboratively in previous roles. Share specific examples of how you contributed to team goals and aligned strategies with others, as this will highlight your ability to work well within a team environment.
