Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, capture leads, and guide them through a seamless sales journey.
- Company: Join Tesla, a leader in sustainable energy and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Dynamic team environment with a focus on collaboration and success.
- Why this job: Be the face of Tesla and help accelerate the world's transition to sustainable energy.
- Qualifications: Excellent interpersonal skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
What You’ll Do
- Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
- Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
- Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
- Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems.
- Regularly update customer profiles with relevant information obtained during interactions.
- Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.
- Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
- Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.
What You’ll Bring
- Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
- Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
- Ability to communicate information in an easy-to-understand manner.
- Proven track record of delivering excellent customer experiences.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Flexibility to work on weekends and evenings as required.
- A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
- Full UK driving licence held for 2 years and over.
Customer Experience Specialist, Sales (Full-Time) - Cambridge employer: Tesla
Contact Detail:
Tesla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist, Sales (Full-Time) - Cambridge
✨Tip Number 1
Get to know Tesla's products inside out! The more you understand about the vehicles, solar panels, and energy storage solutions, the better you'll engage with potential customers. This knowledge will help you build rapport and answer any questions they might have.
✨Tip Number 2
Practice your people skills! Being a Customer Experience Specialist means connecting with customers on a personal level. Try role-playing different scenarios with friends or family to boost your confidence in handling various customer interactions.
✨Tip Number 3
Stay organised! Use tools or apps to keep track of leads and customer interactions. This will not only help you manage your time effectively but also ensure that you don’t miss out on any follow-up opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by the hiring team. Plus, it shows your enthusiasm for joining Tesla and being part of our mission to accelerate the world’s transition to sustainable energy.
We think you need these skills to ace Customer Experience Specialist, Sales (Full-Time) - Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Tesla's mission shine through. We want to see how much you care about sustainable energy and how that aligns with your personal values.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and sales. We’re looking for specific examples of how you've engaged with customers and driven sales growth in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Tesla
✨Know Your Tesla Inside Out
Before the interview, make sure you’re well-versed in Tesla's products and mission. Familiarise yourself with their vehicles, solar panels, and energy storage solutions. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Show Off Your People Skills
As a Customer Experience Specialist, your ability to engage with customers is key. Prepare examples of how you've built rapport and provided exceptional service in previous roles. Think about specific situations where you turned a potential lead into a satisfied customer.
✨Demonstrate Your Organisational Skills
In a fast-paced environment like Tesla, being organised is crucial. Be ready to discuss how you manage multiple priorities and keep track of lead data. You might even want to bring a sample of how you’ve organised information in the past, like a CRM system or a lead tracking sheet.
✨Embrace the Team Spirit
Tesla values collaboration, so be prepared to talk about your experience working in teams. Share examples of how you’ve contributed to team goals and aligned strategies with colleagues. Highlight your flexibility and willingness to work together to achieve sales and delivery targets.