XPENG UK is seeking a Customer Experience Manager to lead the VOC program, analyze insights from multiple channels, and coordinate cross‑functional actions across HQ and regional teams. You will drive improvements in response time and accountability, and develop CX dashboards to track customer satisfaction.
The role requires strong communication, analytics, and stakeholder management skills, with English and Danish fluency.
#J-18808-LjbffrCustomer Experience Leader & VOC Champion (UK) employer: Tesla
At JLR, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Process Engineer in Whitley, you'll not only contribute to the future of electrified mobility but also benefit from a range of perks including competitive salaries, generous parental leave policies, and a commitment to employee development through our learning schemes. Join us to shape modern luxury while enjoying a supportive environment that values your growth and well-being.
