At a Glance
- Tasks: Lead a dynamic sales team, coach staff, and drive sales performance.
- Company: Join Tesla, a leader in innovative automotive technology.
- Benefits: Competitive salary, employee discounts, and opportunities for growth.
- Why this job: Be part of a mission-driven company making a real impact on sustainable transport.
- Qualifications: Strong sales experience and a passion for coaching others.
- Other info: Fast-paced environment with a focus on teamwork and personal development.
The predicted salary is between 36000 - 60000 £ per year.
As the Store Manager/Sales Leader, you are a high-performing, energetic member of the leadership team in your market, reporting to the Sales Leader, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.
What You’ll Do
- Partner with Store leadership to communicate and execute the vision, business needs, and strategies at your location.
- Display a hands-on approach by consistently coaching, training and developing Sales Advisors at your location.
- Participate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market.
- Analyze data and collaborate with Store leadership to track and manage progress.
- Maintain operational overview and translate business needs to actions on the floor.
- Constantly search for improvement. Provide a hands-on perspective to challenge and give input to the Store manager on their strategic and staff-related decisions.
- Participate in all delivery related activities when and as needed.
- Champion change management in your store and local market.
- Ensure your team is set up to execute on its key sales objectives, including but not limited to the creation of sales opportunities, scheduling test drives, maintaining a healthy/current pipeline with frequent follow-ups, and driving new orders and all other pre-delivery activities to enable smooth deliveries and high CSAT scores.
- Demonstrate ability to seamlessly cover daily store management duties as needed.
Customer Experience & Brand Management
- Responsible for ensuring all employees provide a best in class customer experience for every customer.
- Ensure all employees align with Tesla's Dress Code and Grooming Guidelines.
- Partner with store leadership and operations team on any key events or demand generation activities as needed.
- Manage customer escalations quickly and effectively.
- Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission.
- Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem.
- Ensure facility maintenance and showroom presentation adhere to the brand standard.
- Control store expenses continually striving to reduce costs.
Employee Engagement & Development
- Observe, review and continuously provide feedback on employee performance.
- Coach and mentor staff, introduce best practices and enable inclusion and team culture.
- Provide robust feedback and input on the performance of Sales Advisors in your market to your Area Manager to ensure growth on the team.
- Support, implement and provide follow-up for all training.
- Assist with recruitment activities as needed.
- Ensure all employees adhere to Tesla policies and procedures.
- Escalate all people issues to store leadership in a timely and effective manner.
What You’ll Bring
- Strong sales performance and understanding of the business and products.
- Track record of coaching and mentoring sales or operational roles.
- In-depth knowledge of sales processes and ability to drive employees to exceed targets.
- Strong organizational skills.
- Unafraid to question and take lead.
- Ability to influence stakeholders and peers.
- Excellent communication skills in English and local language.
- Confident in learning and adapting to multiple technologies.
- Passionate about Tesla’s mission.
- Valid UK driver’s license which has been held for 2 or more years.
Sales Manager - Gatwick in Crawley employer: Tesla
Contact Detail:
Tesla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Gatwick in Crawley
✨Tip Number 1
Get to know the company inside out! Research Tesla's mission, values, and recent news. This will help you connect your experience with what they stand for during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Tesla.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've coached a team or improved sales performance. Be ready to share how you can bring that to the table at Tesla.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Sales Manager - Gatwick in Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and Tesla's mission shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Sales Manager role. We love seeing how your past achievements can contribute to our goals, so don’t hold back on showcasing your sales successes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesla
✨Know Your Numbers
Before the interview, brush up on your sales performance metrics and be ready to discuss how you've exceeded targets in the past. Companies love candidates who can back up their claims with data, so prepare specific examples of how you’ve driven sales and improved team performance.
✨Show Your Coaching Skills
Since the role involves coaching and mentoring, think of instances where you've successfully developed team members. Be prepared to share stories that highlight your ability to motivate and guide others, as well as any training programmes you've implemented.
✨Demonstrate Operational Insight
Familiarise yourself with the operational aspects of the role. Think about how you can improve processes and drive efficiency. During the interview, don’t hesitate to suggest potential improvements based on your previous experiences—this shows initiative and a hands-on approach.
✨Emphasise Customer Experience
Customer experience is key in this role, so come armed with examples of how you've handled customer escalations or improved service delivery. Highlight your understanding of the importance of brand management and how you can ensure a best-in-class experience for every customer.