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- Tasks: Lead a dynamic team in a fast-paced retail environment and enhance customer experiences.
- Company: Join One Stop, a vibrant part of the Tesco family, dedicated to community and service.
- Benefits: Enjoy flexible working hours, competitive pay, and a range of employee benefits.
- Why this job: Make a real impact in your community while developing valuable leadership skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Be part of an inclusive workplace that values diversity and supports personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be working in a fast-paced retail environment where no day is the same. You will take ownership of store activities by running duty shifts, coordinating a team to deliver a clean and full store that exceeds customer expectations.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on-the-job coaching and feedback. You will have a great understanding of how your store is performing and be the specialist in delivering practical actions for its improvement by taking a hands-on approach. With your guidance, your store will always remain a safe place to work and shop.
What is in it for you:
- One Stop is committed to making everyday life easier for our customers.
- We offer a wide range of quality products at great value, alongside friendly and helpful service.
- We are passionate about creating a welcoming environment for both our customers and our colleagues.
- We always welcome chats about flexible working.
Community Involvement:
At One Stop, being part of the community is at the heart of everything we do. We are proud to give back in meaningful ways, having raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio.
Diversity & Inclusion:
At One Stop, everyone is welcome. We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. We are committed to creating an accessible and supportive environment for all.
Your Responsibilities:
- Coordinate the team to deliver the easiest shopping trip in the community.
- Open/close the store and complete duty cover, ensuring all decisions are right for customers, colleagues, and everyone's safety.
- Support the Store Manager in coordinating seasonal, community, and charity events.
- Ensure the store is always clean, tidy, and well presented.
- Prioritise the replenishment of products that matter to our customers.
- Proactively manage queues in store to deliver a great shopping trip for our customers.
- Deliver communication to the team, ensuring they are kept well informed.
- Resolve customer queries, leaving them with a smile on their face.
- Ensure the store is staffed appropriately, reacting to short-term absences/sickness.
- Build meaningful relationships with both your Area Manager & People Partner.
You will need strong communication skills, customer focus, problem-solving abilities, teamwork, attention to detail, adaptability, technical skills, and time management.
One Stop - Shift Leader in Wickham Bishops employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land One Stop - Shift Leader in Wickham Bishops
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One Stop and Tesco. Understand their values, community involvement, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Shift Leader role, especially around customer service and team coordination. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Even though it's a retail job, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about joining the One Stop family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Shift Leader position!
We think you need these skills to ace One Stop - Shift Leader in Wickham Bishops
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you care about delivering great service. Share examples of how you've gone the extra mile for customers in the past. We love to see that enthusiasm!
Be Specific About Your Experience: Don’t just list your previous jobs; tell us what you did in those roles! Highlight any leadership experience or times you’ve improved store operations. We want to see how you can bring that hands-on approach to our team.
Tailor Your Application: Make sure your application reflects the job description. Use keywords from the listing and show how your skills match what we’re looking for. This helps us see you as a perfect fit for the Shift Leader role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the One Stop family!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Leader at One Stop. Familiarise yourself with the key tasks like coordinating the team, ensuring customer satisfaction, and maintaining store standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Focus
Since customer service is at the heart of One Stop, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you improved service or resolved issues, as this will highlight your commitment to customer satisfaction.
✨Demonstrate Team Leadership Skills
As a Shift Leader, you'll need to coordinate and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Highlight any experience you have in coaching or mentoring others, as this aligns perfectly with the expectations of the role.
✨Be Ready to Discuss Problem-Solving
In a fast-paced retail environment, challenges can arise at any moment. Think of examples where you've effectively solved problems or improved processes in your previous jobs. This will show that you're adaptable and capable of handling the dynamic nature of the role at One Stop.
