At a Glance
- Tasks: Serve customers with care, maintain cleanliness, and keep food fresh in our vibrant café.
- Company: Join the friendly team at Tesco Café, where every day is unique and exciting.
- Benefits: Enjoy flexible working, discounts, wellbeing services, and 28 days holiday to recharge.
- Other info: Inclusive culture with opportunities for everyone; we celebrate diversity and support your journey.
- Why this job: Be the face of our café, making customers' days better while growing your career.
- Qualifications: Passion for customer service and knowledge of health and safety standards required.
The predicted salary is between 10.8 - 13.2 £ per hour.
Customers visit our café for all sorts of reasons.
Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order.
That's where you, as a member of our Front of House team, come in.
With your dedication to excellent service and your keen understanding of health and safety standards, you'll help make every day a little better.
Whether you're dishing out food and drinks, keeping tables clean, or staying up-to-date with our menu and exciting initiatives, your dedication keeps our food fresh and our café inviting.
And here's the best part: while you work as the friendly face out front, we'll be supporting you behind the scenes with bags of career choice, flexible working options, and so much more.
This is a place where you can really get on, with every opportunity to progress.
Please note that you need to be 18 or over to apply for this role.
About the role
Customers visit our café for all sorts of reasons.
Whether it's a hearty breakfast to kickstart their day, or a quick pick-me-up for those on their way, we're here to provide great service, no matter the order.
That's where you, as a member of our Front of House team, come in.
With your dedication to excellent service and your keen understanding of health and safety standards, you'll help make every day a little better.
Whether you're dishing out food and drinks, keeping tables clean, or staying up-to-date with our menu and exciting initiatives, your dedication keeps our food fresh and our café inviting.
And here's the best part: while you work as the friendly face out front, we'll be supporting you behind the scenes with bags of career choice, flexible working options, and so much more.
This is a place where you can really get on, with every opportunity to progress.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures:
- Serving customers quickly, efficiently and with care.
- Resolving customer complaints and relaying information to the Café Manager.
- Maintaining food freshness by following first in, first out (FIFO) stock rotation.
- Adhering to food safety and hygiene regulations while keeping daily records.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Clearing and sanitising tables so our café stays clean.
- Making sure we maintain our standards and all food products are available.
- Staying up-to-date with business communications and exciting new initiatives.
- Knowing our café’s menu inside out and making sure food is served the way it’s intended.
- Preparing hot and cold drinks for customers.
- You will need
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
- Personal
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
Whats in it for you?
Alongside a fantastic work life balance , we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to::
- Get 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days (Including Bank Holidays)
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks
About Us
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same!
Tesco Cafés are a great place to work, with a genuine family feel - truly a place to get on.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves.
In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide.
Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you.
We know life looks a little different for each of us.
That’s why at Tesco, we always welcome chats about flexible working.
Some people are at the start of their careers, some want the freedom to do the things they love.
Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.
So, talk to us throughout your application about how we can support.
We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
For further information on the accessibility support we can offer,
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.
We will only be able to offer individual feedback to those candidates who attend an interview.
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Cafe Front Of House Team Member in Whitehaven employer: Tesco
At Tesco Cafés, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member can thrive. With flexible working options, a commitment to employee wellbeing, and numerous opportunities for career progression, our café is not just a place to work but a community where you can truly belong. Join us in creating memorable experiences for our customers while enjoying fantastic benefits and a genuine family feel in the heart of your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Front Of House Team Member in Whitehaven
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tesco. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tesco
Don't be shy about reaching out to Tesco directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Front Of House Team Member in Whitehaven
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tesco and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tesco
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
