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- Tasks: Lead design for Clubcard, creating high-quality user experiences from concept to delivery.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy competitive salary, annual bonus, generous holiday, and private medical insurance.
- Why this job: Make a real impact on customer experiences while collaborating with talented teams.
- Qualifications: Strong experience in end-to-end design and ability to work with cross-functional teams.
- Other info: Flexible working patterns and a commitment to inclusivity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Lead Designer to play a critical role in the future of Clubcard – one of the UK’s most recognisable and widely used loyalty propositions. This role carries the end-to-end accountability you’d expect from a senior product-facing designer, with a strong focus on turning customer and business intent into high-quality, shipped experiences.
You’ll work as part of a broader design and research leadership group, collaborating closely with peers across design, research, product, and engineering to ensure strong alignment between insight, experience intent, and execution quality. Beyond the immediate team, you’ll collaborate with designers, researchers, and product partners across the business wherever Clubcard surfaces and creates differentiation for customers. This includes working across multiple journeys and touch-points to ensure experiences feel coherent, intentional, and high-quality end-to-end.
As a Lead Designer, you’ll set direction for experience quality and execution within a key Clubcard product area. You’ll partner closely with Product Managers and Engineers to influence priorities, scope, and outcomes, while maintaining a high bar for usability, accessibility, and craft. This is a hands-on leadership role: you’ll be deeply involved from concept through to live, accountable momentum, quality, and impact.
You will be responsible for:
- Owning end-to-end design outcomes for a significant Clubcard product or journey, from discovery through to delivery and iteration.
- Translating customer needs, research insight, and product strategy into clear, intuitive, and valuable experiences.
- Shaping solutions, making design trade-offs, and driving decisions in partnership with Product and Engineering.
- Leading experience design execution, ensuring what ships meets a high bar for usability, accessibility, and quality.
- Ensuring strong alignment between insight, experience intent, and execution across discovery, design, and delivery.
- Contributing to roadmap discussions with a clear point of view on scope, sequencing, and impact.
- Using data, experimentation, and customer feedback to iterate and improve live experiences.
- Setting and maintaining standards for experience quality, interaction patterns, and consistency.
- Coaching and mentoring designers, supporting their growth in both craft and product thinking.
- Playing an active role in evolving design practice across Loyalty and the wider Design community.
You will need:
- Strong experience as a Lead or Senior Designer working end-to-end on complex digital products.
- A product mindset: comfortable balancing customer value, business goals, and technical constraints.
- Proven ability to partner closely with Product Managers and Engineers to shape and deliver outcomes.
- Confidence making decisions, trade-offs, and recommendations in ambiguous situations.
- Strong experience taking work from concept to live, and iterating based on real-world feedback.
- High standards for experience quality, usability, and accessibility.
- Ability to think strategically while staying hands-on in delivery.
- Clear communication and influence skills within cross-functional teams.
- Passion for building products that deliver real value at scale.
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
We’re a big business and we can offer a range of diverse full-time and part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
Lead Designer in Welwyn Garden City employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Designer in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to your connections in the design field and let them know you're on the lookout for Lead Designer roles. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that demonstrate your end-to-end design skills. When you get the chance to chat with potential employers, be ready to discuss how your designs have made a real impact.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you can showcase your product mindset and your ability to collaborate with Product Managers and Engineers. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Designer in Welwyn Garden City
Some tips for your application 🫡
Show Your Design Process: When you apply, make sure to highlight your design process. We want to see how you take a project from concept to delivery, so share examples that showcase your end-to-end design skills and how you iterate based on feedback.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Lead Designer role. Use keywords from the job description to show us you understand what we’re looking for.
Highlight Collaboration Skills: Since this role involves working closely with Product Managers and Engineers, make sure to emphasise your collaboration skills. Share experiences where you’ve successfully partnered with cross-functional teams to achieve great outcomes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Tesco
✨Know Your Design Process
Make sure you can clearly articulate your design process from start to finish. Be ready to discuss how you've taken projects from concept to live, and how you've iterated based on real-world feedback. This will show that you understand the end-to-end accountability expected in this role.
✨Showcase Collaboration Skills
Prepare examples of how you've successfully collaborated with Product Managers and Engineers in the past. Highlight specific instances where your input influenced project outcomes, as this role requires strong alignment across teams to ensure high-quality experiences.
✨Demonstrate a Product Mindset
Be ready to discuss how you balance customer value, business goals, and technical constraints in your design work. This will demonstrate your ability to think strategically while remaining hands-on, which is crucial for a Lead Designer.
✨Prepare for Design Trade-offs
Expect questions about making design trade-offs and decisions in ambiguous situations. Think of examples where you've had to prioritise usability, accessibility, and quality, and be prepared to explain your reasoning behind those choices.
