Insight Executive – Loyalty - 12 month Fixed Term Contract in Welwyn Garden City

Overview

The Insight team’s mission is to represent the voice of the customer and ensure Tesco makes confident, customer‑led decisions. In this role, you’ll play a key part in supporting the Clubcard team to deliver customer‑centric propositions and will have an integral role in shaping the future Clubcard strategy. You’ll generate insights about our customers and competitors that directly support our Insight delivery plan and team priorities. By turning data into clear insights and actionable recommendations, you’ll influence how we evolve and grow our customer‑facing propositions—helping the business to meet its targets and continue delivering great value for customers.

You will be responsible for:

• Using data & insight to tell compelling stories, sharing this across the business to influence and deliver practical recommendations.
• Managing both research and analytics requests, providing clear and focused briefs.
• Connecting multiple data sets of varying types (research, behavioural, panel, economic, market context) to support the creation of insight about our customers, competitors & markets that we can act on.
• Supporting senior colleagues to develop and evolve compelling propositions, from insight led proposition development through to evaluation.
• Ensuring projects deliver against requirements, on time and on budget, and are presented in a simple way, to land the key messages with impact.

You will need:

• A passion for loyalty and an inquisitive mind!
• Strong analytical and data interpretation skills, with an ability to de‑code big data.
• Ability to consolidate multiple sources of data and insight to create clear and succinct presentations using data visualisation and storytelling.
• Experience in an insight function or as a recipient of Insight content e.g.: Planner, Strategist, Brand Manager (Agency or client-side).
• Ability to manage multiple projects at once involving multiple stages.
• Good understanding of different insight approaches and tools, alongside good Microsoft Excel and PowerPoint skills.
• Responsible for analysing and organising data to support a better understanding of customers and our propositions.
• Ability to work cross‑functionally amongst key stakeholders across the business.

What’s in it for you?

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 10% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• 26 weeks maternity and adoption leave (after 1 year’s service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.