At a Glance
- Tasks: Lead analytics to combine customer insights and behaviour for impactful decision-making.
- Company: Join Tesco, a leading supermarket and tech innovator with a supportive culture.
- Benefits: Enjoy competitive salary, annual bonus, 25+ days holiday, and private medical insurance.
- Other info: Flexible working options and a commitment to inclusivity and career growth.
- Why this job: Make a real difference by optimising customer research and driving strategic insights.
- Qualifications: Strong experience in analytics, advanced SQL skills, and excellent problem-solving abilities.
The predicted salary is between 40500 - 49500 £ per year.
You will lead our work to combine what customers say and what they do by
optimising our use of our proprietary customer research panel.
You will use
advanced analytics to help us understand panellist behaviour, improve panel
health and optimise how the panel is used.
You will develop insights, tools and
automated reporting that help the team make better decisions and maintain an
engaged, representative panel.
By enabling us to combine survey, behavioural
and customer data you will help generate actionable insight, improve research
design and support strategic decisions.
About the role
You will lead our work to combine what customers say and what they do by
optimising our use of our proprietary customer research panel.
You will use
advanced analytics to help us understand panellist behaviour, improve panel health and optimise how the panel is used.
You will develop insights, tools and automated reporting that help the team make better decisions and maintain an engaged, representative panel.
By enabling us to combine survey, behavioural and customer data you will help generate actionable insight, improve research design and support strategic decisions.
- You will be responsible for
- Building behavioural research capability
through coaching, guidance and reusable tools such as SQL query templates
and automated reports. - Supporting on ad hoc research projects that
require combining attitudinal and behavioural customer data, identifying
where behavioural data can add value. - Understanding the drivers of panellist
recruitment, engagement, response and lapse through advanced analytics. - Monitoring panel and providing guidance on
panel usage, sample targeting and survey invitation distribution to
support effective and balanced panel management. - Developing dashboards, automated reporting and
scalable analytical tools. - Improving panel data processes and translating
analysis into clear, actionable recommendations for Home Panel and Research teams. - Acting as the analytical steward for Home
Panel data, reviewing key datasets, processes and system outputs to ensure data quality, consistency and fitness for purpose. - You will need
- Strong experience in customer, behavioural,
CRM or panel analytics. - Advanced SQL skills and experience using tools
such as Python, R, Alteryx, Tableau or Power BI - Experience applying statistical, predictive or
diagnostic analytical techniques. - Understanding of quantitative research methodologies,
including sampling. - Strong communication and stakeholder
management skills. - Excellent problem-solving skills and the
ability to turn complex analysis into practical recommendations. - A proactive and practical approach with strong
attention to detail.
Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
- The above information is a shortened summary, refer to our policies for full details
About Us
You might know us as a supermarket, technology company or even for our award-winning mobile network.
Truth is, we’re all of those things, and much more.
Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world.
No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work.
Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely.
Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you.
We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome.
That’s why we commit to providing a fully inclusive and accessible recruitment process.
If you need support with your application,
When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.
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Insight Analytics Manager in Welwyn Garden City employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at £14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.
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We think this is how you could land Insight Analytics Manager in Welwyn Garden City
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We think you need these skills to ace Insight Analytics Manager in Welwyn Garden City
Some tips for your application 🫡
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✨Brush Up on Your Statistics
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
