You will be accountable for supporting the delivery of Process Experience, Continuous Improvement and Transformation initiatives across Tesco operations and functions. Through the application of process improvement, change management and project delivery methodologies. You'll help identify opportunities, deliver efficiency improvements, support transitions and drive tangible benefits for customers, colleagues and the business
- Supporting GPX Senior Consultants and GPX Business Partners in scoping, evaluating and delivering improvement and transformation initiatives across designated business areas.
- Leading and supporting continuous improvement, cost transformation and operational excellence initiatives to deliver measurable business outcomes.
- Identifying process improvement opportunities through data analysis, stakeholder engagement, process reviews and facilitated workshops.
- Gathering business requirements and mapping current and future state processes using Tesco Process Architecture and Service Model principles.
- Facilitating workshops, Natural Work Teams (NWTs), problem-solving sessions and stakeholder discussions to identify and implement sustainable improvements.
- Supporting business unit discovery activities to identify process, people, technology and efficiency opportunities.
- Managing improvement projects and workstreams from discovery through implementation, ensuring benefits are delivered and sustained.
- Establishing and maintaining appropriate project governance including project plans, RAID logs, action trackers, benefit trackers and status reporting.
- Building strong relationships with stakeholders across operations and enabling functions to drive engagement, alignment and successful change adoption.
- Supporting operational leaders and teams in identifying, evaluating and implementing improvement opportunities, helping foster a culture of continuous improvement.
- Effectively managing stakeholders by understanding the case for change, communicating benefits and supporting successful implementation of solutions.
- Applying Lean, Continuous Improvement and Change Management tools and methodologies to ensure change is delivered in a controlled and consistent manner.
- Identifying risks, dependencies and impacts associated with improvement initiatives and proactively driving mitigation actions.
- Designing and delivering training, workshops and knowledge transfer activities to support capability building and successful implementation.
- Ideally Project Manager, Business Analyst, Product owner, Change Manager (or similar role)
- Experience delivering process improvement, transformation or operational excellence initiatives.
- Lean Six Sigma, Kaizen, Systems Thinking (or similar methodologies)
- Project Management (e.g. producing project plans, managing critical paths, maintaining RACIs & exception logs)
- Experience working with operational stakeholders to identify and implement improvements.
- Strong analytical, facilitation and stakeholder management skills.
- Experience supporting business transitions, operating model change or cost transformation activities would be advantageous
- Continuous Improvement & Lean Methodologies
- Project & Programme Delivery
- Process Mapping & Analysis
- Kaizen, Workshop and Training delivery
- Managing and delivering change
- Data analysis
- Stakeholder management and engagement, including effective influencing & comms
- Effective prioritisation and cost/ benefit analysis
- Managing risks and issues
- OpEx, CI Coaching and Mentoring of Teams, Champions, Leaders
- Critical thinking - connecting problems to solution
- Benefits Tracking & Governance
- Communication & Presentation Skills
- Microsoft Office Suite
We pride ourselves on being a company where everyone’s welcome and truly feels able to be themselves. We not only celebrate diversity but recognise the value and opportunity it brings in helping us to serving our customers, communities and planet a little better every day. We strive to build a workforce that reflects our customers, not only here in the UK, but worldwide. In offering many varying working patterns across our business, our aim is to attract a diverse range of applicants from all walks of life. If you’re as passionate as we are about providing the best customer experience, we’d love to hear from you.
#J-18808-Ljbffr
Business Improvement Consultant in Welwyn Garden City employer: Tesco
Tesco is an excellent employer, offering a supportive work culture where Customer Delivery Drivers can thrive in a flexible environment. With competitive pay starting at £14.18 per hour and opportunities for growth, employees enjoy a hands-on role that allows for independence while being backed by a dedicated team. The company values service with a smile, making it a rewarding place to work for those looking to make a positive impact in their community.
