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For Companies At a Glance
- Tasks: Drive continuous improvement and enhance processes for a better customer experience.
- Company: Join Tesco, a diverse and inclusive company that values every individual.
- Benefits: Enjoy competitive pay, bonuses, generous holiday, and great discounts.
- Why this job: Make a real impact by improving operations and supporting your colleagues.
- Qualifications: Experience in project management or business analysis; knowledge of improvement methodologies.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
I am accountable for the promotion, facilitation, delivery and impact of Process Experience globally across operations and teams within Tesco Group to build a sustainable CI/OpEx culture delivering tangible direct and indirect benefits as well as improvements in Customer, Supplier and Colleague experience.
What is in it for you
- Annual bonus scheme.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays).
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution.
- Life Assurance - 5 x contractual pay.
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
- Opportunities to get on - take advantage of our ongoing learning opportunities and award‑winning training, to help you achieve the job and career you want.
You will be responsible for:
- Supporting GPX Senior Consultants and GPX Business Partners to ensure improvements are scoped, evaluated and delivered effectively and on time; appropriate ownership of governance including documentation such as project plans, RAID logs, benefit trackers etc.
- OpEx and CI Leadership, coaching, mentoring and trusted advisor status in supporting team leaders and ops managers in working with their teams to identify areas for improvement (coaching them where required) and helping to take these ideas forward through to implementation; therefore helping drive a culture of continuous improvement throughout the operation.
- Helping ensure colleagues are supported by the very best processes to do their job by gathering detailed requirements and mapping processes through facilitated workshops, managing Natural Work Teams, holding effective stakeholder meetings and by analysing and interpreting data to identify trends and opportunities.
- Effectively engaging and managing stakeholders alongside the Senior Consultants, fully understanding the case for change and benefits of improvements to customers and colleagues.
- Building strong relationships with colleagues across relevant operations, working together collaboratively (in NWTs where required) to identify opportunities and drive change.
You will need
- Ideally Project Manager, Business Analyst, Product owner, Change Manager (or similar role).
- Lean Six Sigma, Kaizen, Systems Thinking (or similar methodologies).
- Project Management (e.g. producing project plans, managing critical paths, maintaining RACIs & exception logs).
- Change Management.
We pride ourselves on being a company where everyone's welcome and truly feels able to be themselves. We not only celebrate diversity but recognise the value and opportunity it brings in helping us to serve our customers, communities and planet a little better every day. We strive to build a workforce that reflects our customers, not only here in the UK, but worldwide. In offering many varying working patterns across our business, our aim is to attract a diverse range of applicants from all walks of life. If you're as passionate as we are about providing the best customer experience, we'd love to hear from you.
Business Improvement Consultant - 18 month FTC in Welwyn Garden City employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Improvement Consultant - 18 month FTC in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to current or former Tesco employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the Business Improvement Consultant. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding Tesco's culture and values. They’re all about continuous improvement and collaboration, so think of examples from your past where you've driven change or worked well in teams. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your skills in project management and change management align with what Tesco is looking for. Keep it concise and impactful – remember, first impressions count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Tesco team. Let’s get you that interview!
We think you need these skills to ace Business Improvement Consultant - 18 month FTC in Welwyn Garden City
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in continuous improvement and project management. We want to see how your skills align with the role of Business Improvement Consultant, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive change and improve processes. Use metrics where possible to show the impact of your work – numbers speak volumes!
Be Authentic: We value diversity and authenticity, so let your personality shine through in your application. Share your passion for improving customer experiences and how you can contribute to our culture at Tesco.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Tesco
✨Know Your Methodologies
Familiarise yourself with Lean Six Sigma, Kaizen, and Systems Thinking. Be ready to discuss how you've applied these methodologies in past roles, as they are crucial for the Business Improvement Consultant position.
✨Showcase Your Project Management Skills
Prepare examples of project plans you've created or managed. Highlight your experience with maintaining RACIs and exception logs, as this will demonstrate your ability to handle governance effectively.
✨Engage with Stakeholders
Think about times when you've successfully engaged stakeholders. Be prepared to share specific examples of how you’ve communicated changes and improvements, as well as how you built relationships to drive change.
✨Emphasise Continuous Improvement
Illustrate your passion for continuous improvement by sharing stories of how you've identified areas for enhancement in previous roles. Discuss how you coached others to embrace a culture of improvement, which aligns perfectly with Tesco's goals.
