Principal Solutions Engineer - Workplace Technology in Watford

About the role

This is a pivotal technical leadership role within the
Workplace Technology engineering team — responsible for defining and driving
the strategic technical direction across all workplace domains: Endpoint (EUC),
Identity, and Collaboration. As a Principal Solutions Engineer (PSE),
you will operate at the highest level of technical authority, shaping
architectural vision, leading complex design decisions, and solving Tesco’s
most critical workplace technology challenges. You will work closely with
engineering managers, architects, product leaders, and senior stakeholders to
ensure our workplace technology estate is modern, secure, scalable, and
continually evolving to meet business needs.

You will be responsible for

Strategic Technology Leadership

• Define and evolve the technical architecture and
  engineering strategy for Workplace Technology across EUC, Identity, and
  Collaboration domains.
• Act as the ultimate technical authority and trusted
  advisor for architectural design, technical direction, and technology
  selection decisions.
• Translate business needs and industry trends into
  actionable technology strategies, balancing innovation, security, user
  experience, and cost.
• Champion the vision for a secure, productive, and
  modern workplace that empowers Tesco colleagues globally.

Cross-Domain Engineering
Excellence

• Lead design and architecture for complex solutions
  spanning:

• Identity: Active Directory, Entra ID (Azure
  AD), PKI, authentication protocols.
• EUC: Windows, macOS, Android, iOS, MDM
  platforms, virtual apps, printing, retail devices.
• Collaboration & Comms: M365 (Exchange,
  SharePoint, Teams), file services, meeting room tech, voice platforms,
  digital events.

Solution Delivery &
Governance

• Provide technical assurance and oversight for
  high-impact projects, complex integrations, and cross-domain initiatives.
• Support engineering teams through architecture
  reviews, design validation, technical deep dives, and solution
  troubleshooting.
• Ensure workplace technologies are resilient, secure
  by design, and aligned with operational and compliance requirements.

Innovation & Future
Planning

• Scan the market for emerging technologies (e.g.,
  Generative AI, Zero Trust, modern endpoint management) and lead their
  evaluation and adoption.
• Influence long-term platform evolution, lifecycle
  management, and technology investment decisions.
• Shape experimentation initiatives, proofs of
  concept, and architectural blueprints for next-generation workplace
  capabilities.

Stakeholder & Leadership
Engagement

• Work closely with heads of engineering, product
  leaders, architects, and CISO teams to align on priorities and direction.
• Represent Workplace Engineering in enterprise
  architecture, security, and strategic planning forums.
• Influence senior stakeholders through clear
  articulation of technical choices, trade-offs, and business value.

You will need

Required Skills &
Experience

• Proven experience operating as a senior architect,
  technical lead, or principal engineer in a large-scale, enterprise IT
  environment.
• Deep expertise in at least two of the three
  Workplace domains, with strong working knowledge of the third.
• Demonstrable architecture experience across:

• Directory & Identity Services: Active
  Directory, Entra ID, PKI, MFA, Zero Trust models.
• Modern Endpoint Management: Intune, SCCM,
  Apple/Android device management, virtualisation, and endpoint security.
• Microsoft Collaboration Stack: M365, Teams,
  Exchange, SharePoint, voice/video platforms, and hybrid collaboration.

Nice to Have

• Exposure to Generative AI use cases within
  productivity or collaboration tooling.
• Experience integrating workplace technologies
  across store, warehouse, and head office environments.
• Understanding of ITIL, service transition, and
  operational readiness practices.
• Familiarity with governance workflows, identity
  lifecycle, and access control models in regulated industries.

Personal Attributes

• Strategic thinker with deep technical credibility
  and broad enterprise awareness.
• Highly collaborative, able to influence and guide
  across engineering, operations, product, and security teams.
• Capable of simplifying complexity and articulating
  technical vision to non-technical stakeholders.
• Comfortable with ambiguity, able to lead through
  change and pioneer new approaches.
• Passionate about building a modern, inclusive, and
  high-performing workplace technology environment.

Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 45% of base salary
• Car allowance of £7,320 per annum
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• Retirement savings plan – save between 6% – 10% and Tesco will contribute 1.5 times this amount
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave

About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you – Everyone is welcome at Tesco.