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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment and enhance customer service.
- Company: Join Tesco, the UK's number one retailer with a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and comprehensive wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in a supportive team.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Be part of a diverse team with opportunities for career progression.
The predicted salary is between 12 - 16 £ per hour.
About the role
Availability Window
- Days: Sun - Sat
- From: 00:00:00
- To: 24:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Working in a fast paced retail environment where no day is the same.
- Taking ownership of activities by co‑ordinating a team to deliver.
- Constantly looking for ways to improve service in your store through on the job coaching and feedback.
- Having a great understanding of how your team is performing and being the expert in delivering practical actions for its improvement by taking a hands on approach.
- Ensuring your area remains a safe place to work and shop.
You will need:
- To role model giving great, natural customer service ensuring every customer's needs are met.
- To build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.
- To be a clear communicator and use a variety of methods to keep the team well informed.
- To be confident in taking the lead as at times you will be in charge.
- To be flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
- Energy and drive to deliver beyond expectations and effectively balance priorities.
- To always look for ideas and opportunities to serve Britain’s shoppers a little better every day.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We're the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Fulfilment Shift Leader - Newtown Superstore in Wales employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Shift Leader - Newtown Superstore in Wales
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Shift Leader and be ready to share examples of your leadership skills.
✨Tip Number 3
Dress the part! Even if the store environment is casual, showing up in smart attire demonstrates professionalism and respect for the opportunity. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fulfilment Shift Leader - Newtown Superstore in Wales
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. We want to know when you can work, so be clear about the days and times that suit you best!
Emphasise Customer Service Skills: Since customers are at the heart of what we do, showcase any experience you have in providing great customer service. Share specific examples of how you've gone above and beyond for customers in the past.
Team Spirit is Key: We love a good team player! Mention any experiences where you've built strong relationships with colleagues or led a team. This shows us you're ready to create that positive team spirit we value.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Tesco
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires flexibility, be honest about when you can work and how it aligns with their needs. This shows you're proactive and ready to fit into their schedule.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate that you understand the importance of putting customers at the heart of everything.
✨Team Spirit is Key
Be ready to discuss how you build relationships with colleagues. Share stories that highlight your ability to foster teamwork and encourage others. This will show that you can create a positive team environment, which is crucial for a Shift Leader.
✨Demonstrate Leadership Qualities
Think of instances where you took charge or led a team. Highlight your decision-making skills and how you handle change effectively. This will reassure them that you can confidently lead a team in a fast-paced retail environment.
