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For Companies At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, the UK's number one retailer, known for its great culture and opportunities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact in your community.
- Qualifications: A friendly attitude, teamwork skills, and a passion for customer service.
- Other info: Great career progression and a supportive environment await you!
The predicted salary is between 10 - 13 £ per hour.
About the role
Availability Window Days From time To time
- Sun 17:00:00 21:00:00
- Thu 17:00:00 21:00:00
- Fri 17:00:00 21:00:00
- Sat 17:00:00 22:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The following outlines the weekly availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us:
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Tesco Colleague - Pembury Superstore in Wadhurst employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Pembury Superstore in Wadhurst
✨Tip Number 1
Get to know the store! Before your interview, pop into the Tesco Pembury Superstore and familiarise yourself with the layout, products, and services. This shows initiative and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or resolve an issue. Being able to demonstrate your passion for great service during the interview will set you apart from other candidates.
✨Tip Number 3
Network with current colleagues! If you know anyone working at Tesco, ask them about their experiences and any tips they might have. This insider knowledge can give you a leg up in understanding the company culture and expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and opportunities tailored to your availability and interests right there.
We think you need these skills to ace Tesco Colleague - Pembury Superstore in Wadhurst
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our customers' shopping experience fantastic!
Be Yourself: Don’t be afraid to show your personality in your application. At Tesco, we value authenticity and want to know the real you. This helps us understand how you’ll fit into our diverse team.
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to working in a team or providing great service. We love seeing how your background can contribute to our store's success!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers with passion and being knowledgeable about products. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will show that you align with Tesco's values.
✨Be Flexible and Open-Minded
Tesco values flexibility, so if your availability doesn't match exactly with their requirements, don’t hesitate to express your willingness to adapt. Highlight your ability to work well within a team and communicate openly, as these traits are essential for creating a positive atmosphere in the store.
✨Dress the Part
First impressions matter! Make sure you arrive at the interview looking well-presented and professional. Dressing appropriately not only shows respect for the interviewers but also reflects your understanding of being a brand ambassador for Tesco.
