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- Tasks: Support customers through their insurance claims journey, focusing on total loss settlements.
- Company: Leading insurance provider with a customer-first approach.
- Benefits: Competitive salary, bonuses, generous holiday allowance, and ongoing training.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Join a supportive team environment with great career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance provider seeks a Claims Handler to support customers through their insurance claims journey, focusing on total loss settlements. The role, based in Newcastle, requires strong communication skills, resilience, and a customer service background.
Successful applicants will contribute to a supportive team environment and have opportunities for ongoing training and development. Enjoy competitive salary benefits including bonuses and a generous holiday allowance.
Total Loss Claims Handler — Customer‑First Specialist employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Total Loss Claims Handler — Customer‑First Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about supporting customers, make sure you can clearly articulate your thoughts and demonstrate empathy during interviews. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Total Loss Claims Handler — Customer‑First Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can support our customers through their claims journey!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers with total loss settlements and how your background makes you a perfect fit for our team.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to convey information clearly in both your CV and cover letter. We love seeing candidates who can connect with customers effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at StudySmarter!
How to prepare for a job interview at Tesco
✨Know Your Stuff
Make sure you understand the total loss claims process inside out. Brush up on common scenarios and how to handle them. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role is all about supporting customers, practice articulating your thoughts clearly and empathetically. Use examples from your past experiences where you’ve successfully resolved customer issues or handled difficult conversations.
✨Demonstrate Resilience
Prepare to discuss times when you faced challenges in a customer service role. Highlight how you stayed calm under pressure and what strategies you used to overcome obstacles. This will resonate well with the interviewers looking for a resilient candidate.
✨Emphasise Team Spirit
This position thrives in a supportive team environment, so be ready to talk about your experience working collaboratively. Share specific examples of how you contributed to team success and how you can bring that same energy to their team.
