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- Tasks: Lead a dynamic café team and ensure excellent customer service.
- Company: Join Tesco UK, a friendly and inclusive workplace.
- Benefits: Flexible working, discounts, wellbeing services, and career development.
- Why this job: Make a real impact while enjoying a fantastic work-life balance.
- Qualifications: Must be 18 or over with strong teamwork skills.
- Other info: Great opportunities for personal growth and progression.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Team Leader to join one of our Cafés, where a friendly, fast-paced environment awaits. With a passion for providing excellent customer service, a proactive can-do attitude, and great collaboration skills, you will help keep everyday operations running smoothly.
You will get to flex, and build on, your skills and experience with a wide range of responsibilities. From supporting the Manager to meeting business and financial goals, to coaching development and training team members, to leading by example with impeccable customer service.
All the while, we will support you with bag-loads of benefits, including flexible working options, development and training tailored to you, and tonnes of opportunities to progress. Plus, you will be part of an inclusive workplace where you can be your best, and most authentic, self.
Please note that you need to be 18 or over to apply for this role.
What is in it for you:
- Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
- Request flexible working from day one
- Retirement savings plan
- Life Assurance
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Uniform provided and policies to support you for all of life’s moments, big and small
- Holiday starting at 28 days
Cafe Team Leader in Tonbridge employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Leader in Tonbridge
✨Tip Number 1
Get to know the café vibe! Before applying, pop into the café and chat with the team. This shows your genuine interest and helps you understand the environment better.
✨Tip Number 2
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments!
✨Tip Number 3
Be proactive! If you have ideas on improving operations or team dynamics, don’t hesitate to share them during your interview. It shows you're ready to lead and innovate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there.
We think you need these skills to ace Cafe Team Leader in Tonbridge
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your love for providing excellent customer service. We want to see how you can bring that friendly vibe to our Café and keep our customers smiling!
Be Proactive and Positive: We’re looking for someone with a can-do attitude! In your application, share examples of how you've tackled challenges in the past and how you can contribute to a fast-paced environment like ours.
Highlight Your Teamwork Skills: Collaboration is key in our team! Make sure to mention any experiences where you’ve worked well with others, whether it’s training new team members or supporting your manager. We love a good team player!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Tesco
✨Know the Café Inside Out
Before your interview, make sure you know the ins and outs of the café environment. Familiarise yourself with Tesco's café offerings, their customer service ethos, and any recent news or changes in the business. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss what excellent service means to you. Think of specific instances where you went above and beyond for a customer. Highlight your proactive attitude and how you can instil that in your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might ask about the team dynamics, training opportunities, or how success is measured in the café. It’s a great way to show you’re serious about contributing to the team.
