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For Companies At a Glance
- Tasks: Lead the café team, ensuring top-notch customer service and smooth operations.
- Company: A leading retail chain with a supportive and inclusive culture.
- Benefits: Flexible working hours, discounts, and a retirement savings plan.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Great opportunity for personal growth in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail chain is seeking a Team Leader for its café in Tewkesbury. The role includes ensuring operational standards, providing excellent customer service, and coaching team members.
Ideal candidates will have experience in hospitality and a passion for customer service. The company fosters a supportive and inclusive culture, offering flexible working arrangements and various benefits including discounts and a retirement savings plan.
Cafe Team Leader: Customer Experience & Ops in Tewkesbury employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Leader: Customer Experience & Ops in Tewkesbury
✨Tip Number 1
Get to know the café's vibe! Before your interview, pop in for a coffee and observe how the team interacts with customers. This will help you understand their customer service style and show that you're genuinely interested in the role.
✨Tip Number 2
Prepare some examples of how you've led a team or improved customer experience in the past. We want to hear about your successes and how you can bring that passion for hospitality to our café!
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about the team culture and how they support each other. This shows that you’re keen on being part of a supportive environment, which is super important to us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Cafe Team Leader: Customer Experience & Ops in Tewkesbury
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a great experience for customers in your previous roles.
Highlight Your Leadership Skills: As a Team Leader, you'll be coaching others, so make sure to showcase any leadership experience you have. Talk about times when you've motivated a team or improved operational standards in your past jobs.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. Mention the café environment and how your skills align with the job description to grab our attention.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills and experiences. Be ready to share specific examples of how you've gone above and beyond for customers in the past. This will show that you truly understand the importance of excellent service in a café environment.
✨Demonstrate Your Leadership Skills
As a Team Leader, you'll need to showcase your ability to coach and motivate others. Think of instances where you've successfully led a team or resolved conflicts. Prepare to discuss your leadership style and how you can foster a supportive atmosphere among your team members.
✨Familiarise Yourself with Operational Standards
Research the operational standards typical in cafés and be prepared to discuss how you would maintain these in your role. Understanding health and safety regulations, as well as efficient workflow processes, will demonstrate your readiness to take on this responsibility.
✨Embrace the Company Culture
Since the company values a supportive and inclusive culture, think about how you can contribute to this environment. Be ready to talk about your own experiences in fostering inclusivity and how you can help create a positive workplace for everyone.
