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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth store operations and exceptional customer service.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from ÂŁ14.76 per hour with additional night premiums and flexible hours.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Must be 18 or over; previous experience in retail is a plus.
- Other info: Embrace diversity and enjoy a supportive workplace that values your unique background.
Overview
Join to apply for the Tesco Shift Leader – Nights – Tenterden Superstore role at Tesco
Our Shift Leader rate of pay starts from ÂŁ14.76 an hour; this increases to ÂŁ15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of ÂŁ2.35 per hour worked. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Click here to read more about availability and scheduling.
Customers are at the heart of everything we do.
Responsibilities
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a rewarding role. You’ll oversee the store from the shop floor and strive to make things better for customers, colleagues and communities every day.
- Work in a fast-paced retail environment with variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to their needs and ensuring they leave with what they came for
- Coach colleagues and provide feedback to improve service
- Lead in-store safety and ensure a safe place to work and shop
- Understand store performance and assist managers in actioning improvements
- Lead by example for colleagues
Note: You need to be 18 or over to apply for this role.
Availability
Availability windows are provided by the company. The contracted hours will be scheduled within these times with 3 weeks’ notice of shifts. We are supportive of flexibility if your times differ slightly from those advertised.
Requirements
You will be responsible for
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting colleagues to deliver daily priorities and take regular breaks
- Opening and closing the store and completing duty cover with safety in mind
- Being the go-to person for day-to-day queries in the absence of a manager
- Maintaining a clean, tidy, well-presented store
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere that includes everyone
- Providing excellent customer service and clear communication of updates
- Staying knowledgeable about store performance and seeking improvements
- Coordinating store improvements and removing obstacles to great service
- Following health and safety procedures and ensuring colleagues do the same
- Recognising and celebrating colleagues for great service
You will need
- To be a great role model with thoughtful customer service
- To build strong, inclusive relationships with colleagues
- To communicate clearly using multiple methods
- To lead in the absence of the Store Manager
- To be flexible, able to handle change while keeping customers and colleagues in mind
- To motivate your team to deliver beyond expectations
- To be curious and seek ideas to serve customers, communities, and the planet
Benefits and Perks
What’s in it for you?
- Variety in a dynamic retail environment with flexible hours
- Opportunities for development and access to training
- An inclusive place where everyone is welcome
- Your voice matters and ideas are listened to
- Wellbeing support and resources
- Life cover and pension with employer contributions
- Additional benefits such as discounts and cycle-to-work schemes
- Uniform provided and inclusive policies
- Access to colleague networks and other benefits information
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Flexible working from day one
- Colleague Clubcard benefits
- Wellbeing resources and support
- Life cover and pension with matching contributions
- Options for discounts, shares, and other benefits
- Uniform provided
- Access to colleague networks
About Us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” We are committed to diversity, equity and inclusion, and to an inclusive recruitment process.
We welcome flexible working and understand different life circumstances. We are proud to be Disability Confident Leader and to support an accessible recruitment process. For information on accessibility, please contact us.
Please note: Tesco will recruit individuals who meet the school leavers age. In some roles, candidates over 18 may be required due to early or late hours or location.
For more information about us please visit www.tescoplc.com
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Tesco Shift Leader - Nights - Tenterden Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Nights - Tenterden Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs, especially around customer service and teamwork. It’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice common interview questions related to leadership and customer service. Think about specific examples from your past experiences that demonstrate your skills. We all love a good story, so make sure yours highlights how you’ve made a positive impact in previous roles.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you’re genuinely interested in the role and the company. Ask about team dynamics, how they support flexible working, or what a typical shift looks like for a Shift Leader at Tesco.
✨Tip Number 4
After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds. Plus, it shows you’re polite and professional—qualities every employer loves!
We think you need these skills to ace Tesco Shift Leader - Nights - Tenterden Superstore
Some tips for your application 🫡
Show Your Availability: Make sure to highlight your availability in your application. Since this role requires working nights, it’s important for us to know when you can be available to work those shifts.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your skills and experiences align with the Shift Leader role at Tesco. We want to see how you can contribute to our team!
Highlight Customer Service Skills: Since customers are at the heart of everything we do, make sure to showcase any previous experience you have in customer service. Let us know how you’ve gone above and beyond to help customers in the past!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, making it easier for you to join our fantastic team!
How to prepare for a job interview at Tesco
✨Know Your Availability
Since this role requires specific night shifts, make sure you’re clear about your availability. Be ready to discuss how your schedule aligns with the required hours and show flexibility if possible. This will demonstrate your commitment to the role.
✨Showcase Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to listen and respond to customer needs, as this is crucial for creating a positive shopping experience.
✨Demonstrate Leadership Qualities
You’ll be leading a team, so think of instances where you’ve successfully motivated or supported colleagues. Discuss your approach to teamwork and how you handle challenges, ensuring you convey your ability to lead by example.
✨Research Tesco's Values
Familiarise yourself with Tesco’s core purpose and values, especially their commitment to community and sustainability. Be prepared to discuss how you can contribute to these goals and why they resonate with you personally.
