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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure smooth store operations and exceptional customer service.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £14.76 per hour with flexible hours and additional night premiums.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Must be 18 or over; strong communication and decision-making skills are essential.
- Other info: Embrace diversity and flexibility in a supportive workplace culture.
Overview
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Responsibilities
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
- As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
That block repeats the same core responsibilities as above and is retained to preserve original content.
Requirements
Please note that you need to be 18 or over to apply for this role.
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Tesco Shift Leader - Nights - Ingleby Barwick Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Nights - Ingleby Barwick Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities better every day. It’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice common interview questions related to leadership and customer service. Think about examples from your past experiences that demonstrate your ability to lead a team and provide excellent service. We want you to be ready to shine!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics or how Tesco supports its staff. It’s a great way to engage and show you’re keen on being part of the team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application is seen by the right people. Plus, you’ll get updates directly from Tesco about your application status.
We think you need these skills to ace Tesco Shift Leader - Nights - Ingleby Barwick Superstore
Some tips for your application 🫡
Show Your Availability: Make sure to clearly outline your availability in your application. Since the role requires specific night shifts, we want to see that you can commit to those hours. If you have some flexibility, let us know!
Highlight Customer Service Skills: As a Shift Leader, you'll be at the forefront of customer interactions. Share examples from your past experiences where you've gone above and beyond for customers. We love to see that passion for service!
Demonstrate Leadership Qualities: We’re looking for someone who can lead by example. In your application, mention any previous leadership roles or experiences where you’ve motivated a team. Show us how you can inspire others!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Tesco
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is close to what they need, don’t hesitate to mention it. This shows you're willing to adapt and work with their requirements.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll be guiding a team. Prepare examples of how you've successfully led a team in the past, whether in retail or another setting. Highlight your ability to motivate others and handle challenges effectively.
✨Customer-Centric Mindset
Tesco places customers at the heart of everything they do. Be ready to discuss how you’ve provided excellent customer service in previous roles. Share specific instances where you went above and beyond to meet customer needs.
✨Understand Store Operations
Familiarise yourself with basic store operations and performance metrics. Being knowledgeable about how a store runs will help you answer questions confidently and demonstrate your readiness to take on the responsibilities of a Shift Leader.
