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For Companies At a Glance
- Tasks: Lead shifts, support your team, and ensure a great shopping experience for customers.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, ongoing training, and a supportive, inclusive work environment.
- Why this job: This role offers variety, personal development, and the chance to make a real impact.
- Qualifications: Must be 18+, a great communicator, and able to lead and motivate a team.
- Other info: Temporary position with 28 hours per week; perfect for students looking for flexible work.
The predicted salary is between 24000 - 33600 £ per year.
The following content displays a map of the jobs location – DUNGANNON
Job Reference: tesco/TP/405/927540/0
Number of Positions: 1
Contract Type: Temporary
Working Hours: 28 hours
Location: DUNGANNON
Closing Date: 13/02/2025
Job Category: Stores – Colleagues – Shift Leader
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
- There’s bags of variety . As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training.
- It’s an inclusive place where everyone’s welcome . We celebrate the individuality of our colleagues.
- Your voice matters , and we’ll always welcome and listen to your ideas and opinions.
- We put your wellbeing first , and support is always available if you need it.
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company .
About the role
As a Shift Leader, you’ll:
- Work in a fast-paced retail environment, with bags of variety.
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
- Guide and support your colleagues in-store, ensuring it stays a safe place to work and shop.
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
- Lead from the front, and set a great example for your colleagues in everything you do.
You will be responsible for
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety.
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries.
- Making sure the store is always clean, tidy, and well-presented.
- Supporting managers to coordinate seasonal, community and charity events.
- Providing great customer service, by listening to our customers and putting them first in everything you do.
You will need
- To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met.
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere.
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed.
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
- To be a good decision maker, who’s flexible in the way you think, and comfortable handling change.
- To be motivating, so you can inspire your team to deliver beyond expectations.
- To be curious, and always on the lookout for ideas and opportunities to serve our customers better.
About us
Our vision at Tesco is to become every customer\’s favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.
Please note that you need to be 18 or over to apply for this role.
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Tesco Shift Leader - Dungannon Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Dungannon Superstore
✨Tip Number 1
Familiarize yourself with Tesco's values and mission. Understanding their commitment to customer service and community will help you align your answers during the interview with what they stand for.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled difficult situations in the past. This will demonstrate your ability to take charge as a Shift Leader.
✨Tip Number 3
Research common challenges faced in retail environments and think about how you would address them. Being able to discuss these scenarios will show your problem-solving skills and readiness for the role.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Tesco Shift Leader - Dungannon Superstore
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Shift Leader position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Craft a Tailored CV: Make sure your CV reflects your experience in retail and leadership roles. Highlight any previous positions where you coordinated teams or improved customer service, as these are crucial for the Shift Leader role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Tesco and how your values align with their vision. Mention specific examples of how you've successfully led teams or enhanced customer experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Shift Leader.
How to prepare for a job interview at Tesco
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully guided a team or resolved conflicts.
✨Emphasize Customer Service
Customer satisfaction is key at Tesco. Be ready to discuss how you've provided excellent customer service in previous roles and how you plan to ensure customers leave happy.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely, and be prepared to explain how you keep your team informed and engaged.
✨Demonstrate Flexibility and Problem-Solving
The retail environment can be unpredictable. Share examples of how you've adapted to change and made quick decisions in challenging situations to keep operations running smoothly.
