Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, support colleagues, and ensure excellent customer service in a fast-paced environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of an inclusive team where your ideas matter and career development is prioritised.
- Qualifications: Must be 18 or over; no prior experience required, just a passion for customer service.
- Other info: Guaranteed minimum of 16 hours per week with opportunities for flexible working.
Job Reference: tesco/TP/2958/923217/0
Number of Positions: 1
Contract Type: Permanent
Working Hours: 36.5
Location: Southam
Closing Date: 17/01/2025
Job Category: Stores - Colleagues - Shift Leader
What’s in it for you
- Bags of variety: As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
- Development opportunities: We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training.
- Inclusivity: It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues.
- Your voice matters: We’ll always welcome and listen to your ideas and opinions.
- Wellbeing first: Support is always available if you need it.
- Great colleagues: You’ll be in good company wherever you work in Tesco.
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you – from discounts and shares to cycle to work schemes.
- Uniform provided.
- Access to our colleague networks.
About the role
Availability Window: Days: Mon-Fri 05:00-24:00; Sat 05:00-24:00.
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too.
Customers are at the heart of everything we do. As a Shift Leader, you’ll:
- Work in a fast-paced retail environment.
- Take ownership of running duty shifts.
- Be there for customers, listening to them and helping.
- Look for ways to improve service, including coaching your colleagues.
- Guide and support your colleagues in-store.
- Maintain a great understanding of store performance.
- Lead from the front, and set a great example.
- Support your colleagues, ensuring they deliver daily priorities.
- Open and close the store, ensuring safety.
- Be the go-to person for colleagues in the absence of a manager.
- Ensure the store is clean, tidy, and well-presented.
- Support managers to coordinate events.
- Provide great customer service.
- Keep the team informed on any communications.
- Stay knowledgeable about store performance.
- Coordinate store improvements.
- Follow health and safety routines.
- Recognise and celebrate colleagues providing great service.
- Build strong relationships with colleagues.
- Be a clear communicator.
- Be comfortable taking the lead.
- Be a good decision maker.
- Be motivating and inspire your team.
- Be curious and look for ideas to serve customers better.
About us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are, we always want you to feel represented.
We know life looks different for each of us. That’s why at Tesco, we welcome chats about flexible working.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
Tesco Shift Leader - Days - Southam Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
We think you need these skills to ace Tesco Shift Leader - Days - Southam Superstore
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Leader at Tesco. Highlight your relevant experience in retail and leadership roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead a team, provide excellent customer service, and manage store operations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and Tesco's values. Mention specific examples of how you've successfully led teams or improved service in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tesco
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at Tesco. Familiarise yourself with the responsibilities, such as running duty shifts and supporting colleagues. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved service. Highlight your decision-making skills and how you've handled challenges in a fast-paced environment.
✨Emphasise Customer Service
Tesco places a strong emphasis on customer service. Be ready to discuss how you would ensure customers feel valued and heard. Share any relevant experiences where you went above and beyond to assist customers, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about team dynamics, training opportunities, or how Tesco measures success in the role. Asking questions shows your genuine interest in the position and the company.
