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For Companies At a Glance
- Tasks: Lead shifts, support your team, and ensure a fantastic shopping experience for customers.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Experience variety daily, develop your skills, and be part of an inclusive team that values your voice.
- Qualifications: Must be 18 or over; no prior experience required, just a passion for customer service.
- Other info: Guaranteed minimum of 16 hours per week, with options for fewer hours if needed.
The predicted salary is between 29520 - 33600 £ per year.
Job Reference: tesco/TP/2464/921829/0
Number of Positions: 1
Contract Type: Permanent
Working Hours: 22.5
Location: Paisley
Closing Date: 07/01/2025
Job Category: Stores - Colleagues - Shift Leader
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
- There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want.
- It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they’re what makes Tesco, Tesco.
- Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
- We put your wellbeing first, and support is always available if you need it.
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role
Availability Window: Days: Sun 06:30 - 22:15, Thu 06:30 - 22:15, Fri 06:30 - 22:15.
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety.
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
- Lead from the front, and set a great example for your colleagues in everything you do.
Please note that you need to be 18 or over to apply for this role.
About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Shift Leader - Days - Rockfield Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Rockfield Express
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community will help you align your answers during interviews and show that you're a good fit for the company culture.
✨Tip Number 2
Highlight any previous leadership experience you have, especially in retail or fast-paced environments. Be ready to share specific examples of how you've successfully managed a team or improved customer service in past roles.
✨Tip Number 3
Prepare to discuss how you would handle common challenges faced by Shift Leaders, such as managing staff during busy periods or resolving customer complaints. This will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Tesco Shift Leader - Days - Rockfield Express
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Shift Leader position at Tesco. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or leadership roles. Emphasise any previous experience in fast-paced environments and your ability to lead a team effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your leadership skills. Mention specific examples of how you've improved team performance or customer satisfaction in past roles.
Highlight Flexibility and Availability: Since the role requires working various shifts, clearly state your availability in your application. Mention your willingness to work flexible hours, as this is a key aspect of the job.
How to prepare for a job interview at Tesco
✨Understand Tesco's Values
Before your interview, take some time to familiarise yourself with Tesco's core values and mission. This will help you align your answers with what the company stands for, showing that you're a good fit for their culture.
✨Prepare for Situational Questions
As a Shift Leader, you'll need to demonstrate your leadership skills. Be ready to answer situational questions that assess how you would handle specific challenges in a fast-paced retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Customer Service Skills
Since customers are at the heart of Tesco's operations, be prepared to discuss your previous experiences in customer service. Highlight any instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if Tesco is the right fit for you. Consider asking about training opportunities or how success is measured in the role.
