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- Tasks: Lead the store team, ensuring a smooth shopping experience and excellent customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, and access to wellbeing services.
- Why this job: Be part of a dynamic team, face exciting challenges, and make a real impact in your community.
- Qualifications: Must be 18 or over; strong communication and leadership skills are essential.
- Other info: Opportunities for career growth with ongoing training and a supportive work environment.
Tesco Shift Leader – Days – Milton Regis Express
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Tesco Shift Leader – Days – Milton Regis Express
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Join to apply for the Tesco Shift Leader – Days – Milton Regis Express role at Tesco
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Itâ€s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youâ€d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week weâ€d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. Youâ€ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
About the role
Availability Window
Days
From time
To time
Sun
05:30:00
23:00:00
Mon
05:30:00
23:00:00
Tue
05:30:00
23:00:00
Wed
05:30:00
23:00:00
Thu
05:30:00
23:00:00
Fri
05:30:00
23:00:00
Sat
05:30:00
23:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
Itâ€s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if youâ€d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week weâ€d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. Youâ€ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader youâ€ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
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- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone\’s safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Making sure the store is always clean, tidy, and well-presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere, that is inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well-informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognising and celebrating colleagues within the team who are providing great service
You will need
- To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
- To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- To be motivating, so you can inspire your team to deliver beyond expectations
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
Whats in it for you?
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
- Thereâ€s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
- We take your development seriously, so this is a great place to get on in your career. Youâ€ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
- Itâ€s an inclusive place where everyoneâ€s welcome. We celebrate the individuality of our colleagues – because they are what makes Tesco, Tesco
- Your voice matters, and weâ€ll always welcome and listen to your ideas and opinions
- We put your wellbeing first, and support is always available if you need it
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, youâ€ll be in good company
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of lifeâ€s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.Â
- Click hereÂto read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.Â
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyoneâ€s Welcome.
ÂWe know life looks a little different for each of us. Thatâ€s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Â
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickÂhere.
Â
Please note
Tesco will only recruit individuals who have passed the school leaverâ€s age. To find out the school leavers age for your country please click hereÂ
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Â
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Tesco Shift Leader - Days - Milton Regis Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Milton Regis Express
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what makes Tesco unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Whether it's managing a team or resolving customer issues, having concrete stories ready will show that you can handle the responsibilities of a Shift Leader.
✨Tip Number 3
Be prepared to discuss how you would improve store operations and customer service. Think about innovative ideas or strategies you've seen work in other retail environments, as this will highlight your proactive mindset.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Tesco Shift Leader - Days - Milton Regis Express
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Shift Leader position at Tesco. Understand the key responsibilities and required skills, such as customer service, team coordination, and operational management.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the Shift Leader role. Emphasise any previous leadership roles, customer service experience, and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Tesco's values. Mention specific examples of how you have successfully led teams or improved customer experiences in past roles.
Highlight Flexibility and Availability: Since the role requires specific availability, clearly state your availability in your application. If you can work during the specified hours, mention this to show you are a good fit for the scheduling needs.
How to prepare for a job interview at Tesco
✨Show Your Customer Focus
As a Shift Leader, customers are at the heart of everything you do. Be prepared to discuss how you've previously provided excellent customer service and how you plan to ensure customers leave satisfied.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and coordinating shifts. Share examples of how you've motivated colleagues and handled challenges in a fast-paced environment.
✨Emphasise Flexibility and Availability
Since Tesco values flexibility, be clear about your availability and willingness to adapt to different shift patterns. This shows that you're ready to meet the needs of the store.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've improved service or resolved conflicts, as these will demonstrate your capability as a Shift Leader.
