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- Tasks: Lead shifts, support your team, and ensure a great shopping experience for customers.
- Company: Join Tesco, a leading retailer committed to serving communities and promoting inclusivity.
- Benefits: Enjoy flexible hours, 10% discounts, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a dynamic team where your ideas matter and career growth is encouraged.
- Qualifications: Must be 18 or over; no prior experience required, just a passion for customer service.
- Other info: Flexible working options available; we value diversity and welcome all backgrounds.
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
- There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training, so you can achieve the career you want.
- It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they’re what makes Tesco, Tesco.
- Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
- We put your wellbeing first, and support is always available if you need it.
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role
Availability Window:
- Sun 15:30:00 - 24:00:00
- Fri 08:00:00 - 17:00:00
- Sat 08:00:00 - 17:00:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
Responsibilities:
- Work in a fast-paced retail environment, with bags of variety.
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
- Lead from the front, and set a great example for your colleagues in everything you do.
Please note that you need to be 18 or over to apply for this role.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Shift Leader - Days - Hinckley Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Hinckley Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and mission. Understanding their commitment to customer service and community can help you align your responses during interviews, showcasing how you embody these principles.
✨Tip Number 2
Highlight any previous experience in retail or leadership roles. Be prepared to discuss specific examples of how you've successfully managed a team or improved customer service in past positions.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to different shift patterns. Since the role requires working varied hours, showing that you're open to this will make you a more attractive candidate.
✨Tip Number 4
Prepare questions to ask during the interview about team dynamics and store operations. This shows your genuine interest in the role and helps you understand how you can contribute effectively as a Shift Leader.
We think you need these skills to ace Tesco Shift Leader - Days - Hinckley Superstore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Shift Leader role at Tesco. Focus on leadership, customer service, and any retail experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Tesco and how you can contribute to their vision of serving customers better.
Highlight Your Availability: Clearly state your availability in your application. Since the role requires specific working hours, make sure to mention any flexibility you have to meet Tesco's scheduling needs.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led a team or managed responsibilities in previous roles. This will demonstrate your capability to take ownership as a Shift Leader.
How to prepare for a job interview at Tesco
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Leader at Tesco. Familiarise yourself with the key tasks such as coordinating the team, improving customer service, and maintaining store performance. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
As a Shift Leader, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment, as this is crucial for the role.
✨Emphasise Customer Focus
Tesco places a strong emphasis on customer satisfaction. Be ready to discuss how you've previously ensured excellent customer service and how you would handle difficult situations. Showing that you genuinely care about customers will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or Tesco's approach to diversity and inclusion. This shows your interest in the company and helps you determine if it's the right fit for you.
