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- Tasks: Lead shifts, support your team, and ensure customer satisfaction in a dynamic retail environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities with inclusivity.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, wellbeing services, and a supportive work culture.
- Why this job: This role offers variety, growth opportunities, and a chance to make a real impact on customer experience.
- Qualifications: Must be 18 or over; no specific experience required, just a passion for teamwork and service.
- Other info: Guaranteed minimum of 16 hours per week, with options for fewer hours if needed.
The following content displays a map of the job's location - Birmingham.
Job Reference: tesco/TP/452/922913/0
Number of Positions: 1
Contract Type: Permanent
Working Hours: 22.50
Location: Birmingham
Closing Date: 26/12/2024
Job Category: Stores - Colleagues - Shift Leader
What’s in it for you:
- There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
- There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training.
- It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues.
- Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
- We put your wellbeing first, and support is always available if you need it.
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role:
Availability Window:
- Days:
- Mon: 15:15 - 24:00
- Wed: 05:30 - 12:30
- Fri: 05:30 - 12:15
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.
Customers are at the heart of everything we do.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment.
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store.
- Be there for customers, listening to them and helping to make sure they leave the store satisfied.
- Look for ways to improve service, including coaching your colleagues.
- Guide and support your colleagues in-store, ensuring safety.
- Maintain a great understanding of how your store is performing.
- Lead from the front, setting a great example for your colleagues.
Please note that you need to be 18 or over to apply for this role.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Talk to us throughout your application about how we can support.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Days - Erdington Esso Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Shift Leader - Days - Erdington Esso Express
✨Tip Number 1
Familiarise yourself with Tesco's values and culture. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Shift Leader, you'll need to demonstrate how you can motivate and guide a team, so think of specific examples that showcase your skills.
✨Tip Number 3
Research the local store's performance and community involvement. Being knowledgeable about the specific store in Erdington will show your genuine interest in the role and the company.
✨Tip Number 4
Network with current or former Tesco employees if possible. They can provide insights into the work environment and expectations, which can be invaluable during your application process.
We think you need these skills to ace Tesco Shift Leader - Days - Erdington Esso Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Leader position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or leadership roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team and improve customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Tesco as a company. Mention specific reasons why you want to work there and how your values align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Tesco
✨Understand the Role
Make sure you have a clear understanding of what a Shift Leader does at Tesco. Familiarise yourself with the responsibilities, such as coordinating the team and ensuring customer satisfaction. This will help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to guide and support your colleagues. Prepare examples from your past experiences where you've successfully led a team or improved service. This will demonstrate your capability to take ownership of shifts.
✨Emphasise Customer Focus
Tesco places great importance on customer satisfaction. Be ready to discuss how you would handle customer complaints or improve service in-store. Showing that you prioritise customers will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how Tesco supports its employees' wellbeing. This shows your genuine interest in the role and the company culture.
