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- Tasks: Join us as a Tesco Colleague, serving customers and keeping our store running smoothly.
- Company: Tesco is a leading retailer committed to serving customers, communities, and the planet better every day.
- Benefits: Enjoy flexible hours, competitive pay starting at £12.45, and opportunities for career progression.
- Why this job: Be part of a diverse team, meet great people, and make a real impact in your community.
- Qualifications: Must be over 18; no prior experience required, just a passion for customer service.
- Other info: We support flexible working and are committed to diversity and inclusion.
Availability Window
- Days: Sun 14:00 - 23:00
- Days: Sat 14:00 - 23:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit. Handling products with care to maintain quality and ensure they reach customers in the best condition. Being myself, living our values, making everyone feel welcome and always following our policies. At times, you may be required to accept deliveries into the store. A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a parent, nearing retirement, or adapting to parenthood. So, talk to us throughout your application about how we can support.
We are proud to have been accredited as a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - The Forum Exp employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - The Forum Exp
✨Tip Number 1
Make sure to highlight your availability clearly during the application process. Since Tesco values flexibility, if your schedule closely matches their requirements, mention this in your conversations with them.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Tesco is all about serving customers with passion, so share examples of how you've provided excellent service in previous roles.
✨Tip Number 3
Familiarise yourself with Tesco's values and mission. Being able to discuss how you align with their core purpose of serving customers and communities will show that you're a great fit for the team.
✨Tip Number 4
Engage with current Tesco colleagues or visit the store to get a feel for the environment. This can help you understand the team dynamics and culture, which you can reference in your discussions.
We think you need these skills to ace Tesco Colleague - The Forum Exp
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect the qualities Tesco is looking for, such as customer service skills, teamwork, and flexibility. Use specific examples from your past experiences to demonstrate these attributes.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Tesco's values. Mention how you can contribute to creating a welcoming atmosphere for customers and colleagues alike.
Highlight Availability: Clearly state your availability in your application. Since Tesco values flexibility, mention any specific times you can work that align with their needs, even if they don't match perfectly.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Tesco values great customer service, so be sure to express your enthusiasm for helping customers. Share examples of how you've provided excellent service in the past and how you can contribute to creating a welcoming atmosphere in the store.
✨Demonstrate Flexibility
Since Tesco offers flexible working hours, highlight your availability and willingness to adapt to different shifts. If your schedule aligns closely with their needs, mention this during the interview to show you're a good fit.
✨Emphasise Teamwork Skills
Working at Tesco involves being part of a diverse team. Be prepared to discuss your experience working collaboratively with others, how you build rapport with colleagues, and how you contribute to a positive team spirit.
✨Understand Tesco's Values
Familiarise yourself with Tesco's core purpose and values, such as serving customers and communities better every day. During the interview, relate your personal values to those of Tesco to demonstrate that you're aligned with their mission.
