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- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and 20+ days of holiday.
- Why this job: Gain valuable experience, meet diverse people, and grow your career in a dynamic environment.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
Our Tesco Colleague rate of pay starts from ÂŁ12.45 an hour; this increases to ÂŁ13.66 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with flexibility to work fewer hours (minimum 12). The table below shows the availability windows.
Availability Window
- Sun: 19:00–24:00
- Mon: 19:00–24:00
- Tue: 19:00–24:00
- Wed: 19:00–24:00
- Thu: 03:00–08:00
- Fri: 19:00–24:00
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- Know your customers and serve them with passion and pride, giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas as required.
- Put into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store\’s performance, understanding your part in driving service and sales, reducing waste and shrink and delivering profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers so they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends – save up to £2,000 a year with our Colleague Clubcard, plus an additional card for family.
- Access to free wellbeing services with a range of resources to support your mind, body and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you – choose what you use, from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life\’s moments, big and small.
- Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, the communities we are part of, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please contact us.
Equal Opportunity and Age Requirements
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please contact us.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions when we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Telford Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Telford Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Tesco loves candidates who can demonstrate a passion for great service.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco appreciates flexibility, so if you can work during the times they need, make sure to highlight that. It shows you’re keen and ready to jump in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to navigate and keeps everything in one place for you.
We think you need these skills to ace Tesco Colleague - Telford Extra
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills match what we're looking for in a Tesco Colleague!
Check Your Availability: Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different, just let us know – we’re all about flexibility!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and keep track of everything!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities and expectations outlined in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about serving customers, be prepared to share examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your passion for providing excellent service.
✨Be Ready to Discuss Flexibility
Tesco values flexibility, so be open about your availability and how it aligns with their needs. If you can work during the specified hours but have some constraints, communicate this clearly. Showing that you're adaptable can set you apart from other candidates.
✨Embrace the Team Spirit
Teamwork is crucial at Tesco, so be ready to discuss how you work well with others. Share examples of how you've built rapport with colleagues or contributed to a positive team environment. This will highlight your ability to fit into their diverse team culture.