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- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; great career progression opportunities.
Tesco UK • west bromwich • Temporary • Working hours 16 • Apply by 04-Mar-2026
Availability Window
- Sun 06:00‑18:00
- Mon 06:00‑20:00
- Wed 06:00‑20:00
- Thu 06:00‑23:15
- Sat 12:00‑18:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we\’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you\’re available to work match closely but not exactly to the times we are advertising, we\’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It\’s a committed role, full of everyday challenges, but that\’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
What is in it for you
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life\’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store\’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with othersBuild relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day.\” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We\’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We\’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Sandwell Stone Cross Express employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Sandwell Stone Cross Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to build rapport and deliver great service. Remember, they want someone who can make customers feel welcome and valued.
✨Tip Number 3
Be ready to discuss your availability openly. Tesco appreciates flexibility, so if you can work varied hours, let them know! It shows you're keen and willing to fit into their scheduling needs.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand if it’s the right fit for you. Plus, it’s a great way to connect with your potential future team!
We think you need these skills to ace Tesco Colleague - Sandwell Stone Cross Express
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their shopping experience great!
Be Yourself: Don’t be afraid to show your personality in your application. At Tesco, we value diversity and want to know the real you. Share your unique experiences and how they make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked well in a team – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core values.
✨Be Ready to Discuss Flexibility
Since Tesco offers flexible working hours, be clear about your availability during the interview. If your schedule aligns closely with their needs, mention it! This shows that you're adaptable and willing to work with the team to meet customer demands.
✨Embrace the Team Spirit
Teamwork is crucial at Tesco, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or created a fun atmosphere at work. This will highlight your ability to contribute positively to the team dynamic.