At a Glance
- Tasks: Help customers, maintain store standards, and create a welcoming shopping experience.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and exclusive deals for you and your family.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun, supportive work environment.
- Qualifications: A passion for customer service and the ability to thrive in a fast-paced setting.
- Other info: Flexible working options available; we welcome everyone, no matter your background.
Tesco Colleague – Phone Shops – Skegness Superstore
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Tesco Colleague – Phone Shops – Skegness Superstore
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Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
Itâ€s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12guaranteed hours each week.
We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâ€re available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Itâ€s a committed role, full of everyday challenges, but thatâ€s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- Youâ€ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
About the role
Availability Window
Days
From time
To time
Sun
10:00:00
16:00:00
Wed
09:45:00
19:00:00
Thu
10:45:00
19:00:00
Sat
11:00:00
19:00:00
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.
Itâ€s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12guaranteed hours each week.
We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâ€re available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Itâ€s a committed role, full of everyday challenges, but thatâ€s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- Youâ€ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do whatâ€s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The drive and motivation to work in a sales and service environment
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
- To be at work on time, well presented and ready to be a brand ambassador
Whats in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with your family and friends
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
- Clickhereto read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every dayâ€. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, weâ€re a place where Everyoneâ€s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Weâ€re proud to have been accredited Disability Confident Leader and weâ€re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.
Please note
Tesco will only recruit individuals who have passed the school leaverâ€s age. To find out the school leavers age for your country pleaseclick here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Retail
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Tesco Colleague - Phone Shops - Skegness Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Skegness Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility in working hours. Since Tesco is open to accommodating different schedules, emphasising your availability can make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Highlighting your ability to adapt and thrive under pressure will resonate well with the demands of the role.
✨Tip Number 4
Demonstrate your passion for teamwork and customer interaction. Sharing examples of how you've successfully collaborated with others or provided excellent service can set you apart from other candidates.
We think you need these skills to ace Tesco Colleague - Phone Shops - Skegness Superstore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Tesco Colleague. Emphasise any customer service experience, teamwork, and adaptability in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a diverse team. Mention specific examples of how you've delivered great service in previous roles.
Highlight Flexibility: Since Tesco values flexibility, be sure to mention your availability and willingness to adapt to different shift patterns. This shows you are ready to meet their scheduling needs.
Show Enthusiasm: In your application, convey your enthusiasm for working at Tesco and your commitment to serving customers. Use positive language and express your eagerness to contribute to the team.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Flexibility
Since Tesco values flexibility in scheduling, be prepared to discuss your availability openly. Highlight any past experiences where you adapted to changing work environments or schedules, showing that you're a team player who can handle the dynamic nature of retail.
✨Emphasise Team Spirit
Talk about your ability to build relationships with colleagues and create a positive team atmosphere. Share stories that illustrate your teamwork skills, as Tesco looks for individuals who can contribute to a supportive and fun work environment.
✨Prepare for Common Interview Questions
Familiarise yourself with common interview questions related to retail and customer service. Practice your responses to questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?' This preparation will help you feel more confident during the interview.