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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming store environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellbeing support.
- Why this job: Be part of a dynamic team and make a difference in customers' shopping experiences.
- Qualifications: Passion for service, teamwork, and adaptability in a fast-paced environment.
- Other info: Opportunities for career growth and a supportive, inclusive workplace.
The predicted salary is between 12 - 14 £ per hour.
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
About the role:
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role‑modeling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence in your department.
- Supporting your manager to control costs in your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast‑paced ever‑changing environment.
- A passion for human connection.
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- To be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with your family and friends.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Tesco Colleague - Phone Shops - Llandudno Junction Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Llandudno Junction Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for great service aligns with their mission of serving customers better every day.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle feedback. Being friendly and enthusiastic is key, so let that shine through in your responses.
✨Tip Number 3
Network with current Tesco colleagues if you can. They can give you insider tips on what the team values and how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates.
We think you need these skills to ace Tesco Colleague - Phone Shops - Llandudno Junction Superstore
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about creating a fantastic shopping experience for our customers.
Be Yourself: Don’t be afraid to show your personality! At Tesco, we value diversity and want to know who you are beyond your work experience. Share a bit about yourself and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with the job description, especially your ability to adapt in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague in the Phone Shops entails. Familiarise yourself with the key responsibilities like delivering great customer service and maintaining stock accuracy. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values a passion for delivering great service. Be prepared to share examples from your past experiences where you've gone above and beyond for customers. Highlighting your enthusiasm for human connection will resonate well with the interviewers.
✨Dress to Impress
As a potential brand ambassador for Tesco, your appearance matters. Dress smartly and presentably for the interview. This not only shows respect for the interview process but also aligns with the company's standards of dress, making a positive impression right from the start.
✨Be Ready for a Fast-Paced Environment
The role requires adaptability in a fast-paced setting. Prepare to discuss how you've handled similar situations in the past. Share specific examples that demonstrate your ability to stay calm under pressure and work effectively as part of a team.
