At a Glance
- Tasks: Serve customers with a smile and create a welcoming shopping experience.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and wellbeing support.
- Why this job: Be part of a diverse team and make a real impact in your community.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
- Other info: Great opportunities for career progression and personal development.
Overview
Tesco Colleague â Phone Shops â Inverness Inshs Extra
5 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Our Phone Shop colleague rate of pay starts from ÂŁ12.87 an hour; this increases to ÂŁ14.08 for stores inside the M25. Additional payments may also apply depending on location.
Itâs our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and youâll have 3 weeksâ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâre available to work match closely but not exactly to the times we are advertising, weâd still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Itâs a committed role, full of everyday challenges, but thatâs one of the things that makes it so exciting.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- Youâll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do whatâs right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The drive and motivation to work in a sales and service environment
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
- To be at work on time, well presented and ready to be a brand ambassador
Whatâs in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends â save up to ÂŁ2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Exclusive colleague deals on handsets and sims â these amazing deals can also be shared with your family and friends
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use â from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of lifeâs moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
- Click here to read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer\âs favourite way to shop, whether they are at home or out on the move. Our core purpose is âServing our customers, communities and planet a little better every dayâ. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, weâre a place where Everyoneâs Welcome.
We know life looks a little different for each of us. Thatâs why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Weâre proud to have been accredited Disability Confident Leader and weâre committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaverâs age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Marketing, Public Relations, and Writing/Editing
- Industries: Retail
Referrals increase your chances of interviewing at Tesco by 2x
Sign in to set job alerts for âActorâ roles.
Dingwall, Scotland, United Kingdom 4 days ago
#J-18808-Ljbffr
Tesco Colleague - Phone Shops - Inverness Inshs Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Tesco Colleague - Phone Shops - Inverness Inshs Extra
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when itâs your turn to shine.
â¨Tip Number 3
Dress to impress! Make sure youâre well-presented and ready to represent the Tesco brand. A smart appearance can make a great first impression and show that you take the opportunity seriously.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Colleague - Phone Shops - Inverness Inshs Extra
Some tips for your application đŤĄ
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so donât be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've delivered great service or worked in a fast-paced environment.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, youâll find all the info you need about the role there!
How to prepare for a job interview at Tesco
â¨Know the Company
Before your interview, take some time to research Tesco and its values. Understand their commitment to customer service and community. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
â¨Show Your Passion for Service
Since this role is all about delivering great service, be ready to share examples of how you've provided excellent customer service in the past. Highlight your enthusiasm for helping others and how you can contribute to creating a positive shopping experience.
â¨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Think of relevant experiences beforehand and practice articulating your thought process clearly and confidently.
â¨Dress the Part
First impressions matter! Make sure you dress smartly and present yourself well for the interview. This not only shows respect for the interviewers but also reflects the brand image youâll be representing as a Tesco colleague.