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- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn from ÂŁ12.87 per hour with flexible hours and a supportive work culture.
- Why this job: Be part of a team that values diversity and makes a real impact on customer experiences.
- Qualifications: Passion for service, teamwork, and adaptability in a fast-paced setting.
- Other info: Opportunities for career growth and a fully inclusive workplace.
Tesco UK • Doncaster Extra • Permanent • Apply by 09-Oct-2025
Availability Window
Days From time To time Sun 10:00:00 16:00:00 Mon 09:00:00 18:00:00 Tue 10:00:00 19:00:00 Wed 09:00:00 14:30:00 Sat 10:00:00 18:00:00
Our Phone Shop colleague rate of pay starts from ÂŁ12.87 an hour; this increases to ÂŁ14.08 for stores inside the M25. Additional payments may also apply depending on location.
It\’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week.
We will schedule your contracted hours within these times, and you\’ll have 3 weeks\’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you\’re available to work match closely but not exactly to the times we are advertising, we\’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It\’s a committed role, full of everyday challenges, but that\’s one of the things that makes it so exciting.
Responsibilities
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what\’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The drive and motivation to work in a sales and service environment
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
- To be at work on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is \”Serving our customers, communities and planet a little better every day\’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\’re a place where Everyone\’s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We\’re proud to have been accredited Disability Confident Leader and we\’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver\’s age. To find out the school leavers age for your country please click here
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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Tesco Colleague - Phone Shops - Doncaster Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Doncaster Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your passion for customer service aligns with their mission of serving customers and communities better every day.
✨Tip Number 2
Practice your responses to common interview questions, especially those about teamwork and customer service. We want to hear how you’ve built relationships and created a positive environment in previous roles.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being well-presented shows that you’re ready to be a brand ambassador for Tesco.
✨Tip Number 4
Don’t hesitate to ask questions during your interview! It shows your interest in the role and helps you understand how you can contribute to the team. Plus, it’s a great way to demonstrate your enthusiasm for the position.
We think you need these skills to ace Tesco Colleague - Phone Shops - Doncaster Extra
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about delivering a great shopping experience.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent service in the past – we love a good story!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our team at Tesco!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague in the Phone Shop entails. Familiarise yourself with the responsibilities and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great service, so be prepared to share examples of how you've delivered excellent customer experiences in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to their core purpose of serving customers better every day.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Prepare by thinking about how you would handle various situations, such as dealing with a difficult customer or managing stock control. This will showcase your problem-solving skills and ability to adapt in a fast-paced environment.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being well-presented shows that you take the opportunity seriously and are ready to represent Tesco as a brand ambassador. Plus, it sets a positive tone for the rest of the interview.