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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a welcoming shopping environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Enjoy 20 days holiday, flexible working, and exclusive discounts.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Passion for technology and delivering great service in a fast-paced environment.
- Other info: Embrace diversity and enjoy career growth opportunities in an inclusive workplace.
Tesco Craigavon, Northern Ireland, United Kingdom
Pay & Hours
Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), we can accommodate.
Availability windows:
- Sunday: 12:45 – 18:00
- Friday: 13:00 – 19:00
- Saturday: 13:00 – 19:00
Responsibilities
- Deliver a great shopping experience for customers every day, following all opening and closing routines.
- Ensure all facilities are in good working order and available for customers.
- Listen for and act on customer feedback.
- Create a positive impression, role‑modeling great standards of dress and being ready to serve customers.
- Practice the service culture, demonstrating enthusiastic and helpful behaviour.
- Protect the legal brand by delivering compliance, understanding all safe and legal routines.
- Support your manager in controlling costs and delivering budgets.
- Help maintain stock record accuracy and prepare for stock control routines.
Qualifications
- Passion for delivering great service, greeting customers with a smile.
- Drive and motivation to work in a sales and service environment.
- Ability to adapt to a fast‑paced, ever‑changing environment.
- Passion for the latest technology.
- Capability to build relationships with colleagues, creating team spirit.
- Reliability: punctual, well presented, brand ambassador.
Benefits
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% on pay‑day weekends – save up to £2,000 a year.
- Access to free wellbeing services.
- Life cover of five times pay and an award‑winning pension with matching contributions up to 7.5%.
- Choose benefits: discounts, shares, cycle to work schemes, etc.
- Uniform provided; policies to support all life’s moments.
- Access to colleague networks for support and inclusion.
About Us
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) mean that we want everyone to feel represented and be themselves at work. We welcome flexible working and are committed to an inclusive and accessible recruitment process.
p>See more about us at trest.com.
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Tesco Colleague - Phone Shops - Craigavon Extra employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Craigavon Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. We want to see that you’re not just a fit for the role, but also for our team. Show us you understand our commitment to serving customers and communities!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We love candidates who can demonstrate their passion for delivering great service.
✨Tip Number 3
Be ready to chat about your flexibility. We appreciate candidates who can adapt to different shifts and hours. Let us know how you can fit into our busy schedule!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Tesco family!
We think you need these skills to ace Tesco Colleague - Phone Shops - Craigavon Extra
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about making customers happy and are excited about the role!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their background to what we do at Tesco.
Be Yourself: We value diversity and want you to feel comfortable being yourself. Don’t hesitate to share your unique experiences and perspectives in your application. It’s all about finding the right fit for both you and us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, you’ll be part of our official recruitment process, and we can keep you updated on your application status!
How to prepare for a job interview at Tesco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Tesco Colleague in the Phone Shops. Familiarise yourself with their service culture and how they aim to deliver a great shopping experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your passion for helping others and your ability to adapt in a fast-paced environment.
✨Dress to Impress
As a potential brand ambassador for Tesco, it's important to present yourself well. Dress smartly for the interview to reflect the standards expected in the role. This shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Tesco supports flexible working. This not only shows your interest in the company but also helps you determine if it’s the right fit for you.
