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For Companies At a Glance
- Tasks: Help customers in our Phone Shop, ensuring a great shopping experience every day.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Passion for customer service and technology; ability to adapt in a fast-paced setting.
- Other info: Flexible working options available; we welcome everyone, regardless of background.
Overview
Tesco Colleague – Phone Shops – Ballymena Superstore – Ballymena, Northern Ireland, United Kingdom
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence in your department.
- Supporting your manager to control costs in your department and deliver budgets, and maintaining stock record accuracy for stock control routines.
Requirements
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Ability to adapt to a fast-paced, ever-changing environment.
- A passion for the latest technology.
- Ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Being at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Flexibility: ability to request flexible working from day one.
- Colleague discounts: 10% off shopping and 15% at pay day weekends (Colleague Clubcard benefit with potential savings up to ÂŁ2,000 per year).
- Access to wellbeing resources and a range of supportive services.
- Life cover of five times your pay and a pension with employer contributions up to 7.5%.
- Additional benefits to suit you, including discounts, shares, and cycle-to-work schemes.
- Uniform provided and inclusive policies to support you through life’s moments.
- Access to colleague networks and information about available benefits.
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity, and inclusion and to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver age. Some roles may have additional age requirements depending on the responsibilities. On high-volume recruitment, roles may close earlier than advertised.
Employment details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Retail
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Tesco Colleague - Phone Shops - Ballymena Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Ballymena Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service ethos. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since Tesco offers flexible working hours, showing that you're adaptable and willing to work within their specified windows can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service. Even if it's informal, sharing stories about how you've helped customers or worked in a team can demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for technology and staying updated on the latest trends. As a Phone Shop colleague, being knowledgeable about tech products will not only impress your interviewers but also help you connect with customers.
We think you need these skills to ace Tesco Colleague - Phone Shops - Ballymena Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since this role focuses on delivering great customer service, make sure to emphasise any previous experience you have in customer-facing roles. Use specific examples to demonstrate your ability to engage with customers and provide excellent service.
Show Flexibility and Adaptability: Tesco values flexibility in their colleagues. In your application, mention your availability and willingness to adapt to different working hours. Highlight any past experiences where you successfully adapted to changing environments or schedules.
Craft a Strong Cover Letter: If a cover letter is required, use it to express your enthusiasm for the role and the company. Discuss why you want to work at Tesco and how you can contribute to their mission of serving customers better every day.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.
✨Demonstrate Flexibility
Since Tesco values flexibility in scheduling, be prepared to discuss your availability openly. If you can adapt to different shifts or hours, highlight this during your interview to show you're a team player.
✨Familiarise Yourself with Technology
As a Phone Shop colleague, having a passion for the latest technology is crucial. Brush up on current mobile trends and be ready to discuss your knowledge of tech products, as this will impress your interviewers.
✨Emphasise Team Spirit
Tesco values a collaborative work environment. Be ready to share experiences where you've successfully worked as part of a team, showcasing your ability to build relationships and contribute to a positive workplace culture.
