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- Tasks: Help customers, maintain store standards, and ensure a great shopping experience.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy flexible hours, 10% off shopping, 20+ days holiday, and exclusive deals on phones.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a fun work environment.
- Qualifications: Passion for customer service, ability to adapt, and a friendly attitude are essential.
- Other info: Flexible working options available; we welcome everyone to apply!
Tesco Colleague – Phone Shops – Aberdare Superstore
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Tesco Colleague – Phone Shops – Aberdare Superstore
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Join to apply for the Tesco Colleague – Phone Shops – Aberdare Superstore role at Tesco
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Our Phone Shop colleague rate of pay starts from Ă‚ÂŁ12.87 an hour; this increases to Ă‚ÂŁ14.08 for stores inside the M25. Ă‚Additional payments may also apply depending on location.Ă‚
Itâ€s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12Âguaranteed hours each week.
We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâ€re available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Itâ€s a committed role, full of everyday challenges, but thatâ€s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- Youâ€ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
About the role
Availability Window
Days
From time
To time
Wed
10:00:00
19:00:00
Fri
10:00:00
19:00:00
Our Phone Shop colleague rate of pay starts from Ă‚ÂŁ12.87 an hour; this increases to Ă‚ÂŁ14.08 for stores inside the M25. Ă‚Additional payments may also apply depending on location.Ă‚
Itâ€s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12Âguaranteed hours each week.
We will schedule your contracted hours within these times, and youâ€ll have 3 weeks†notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times youâ€re available to work match closely but not exactly to the times we are advertising, weâ€d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. Itâ€s a committed role, full of everyday challenges, but thatâ€s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- Youâ€ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
- Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
- Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do whatâ€s right for customers.
- Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
- Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The drive and motivation to work in a sales and service environment
- Be able to adapt to working in a fast paced ever-changing environment.
- A passion for human connection
- The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
- To be at work on time, well presented and ready to be a brand ambassador
Whats in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with your family and friends
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of lifeâ€s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
- ClickÂhereÂto read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer\’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every dayâ€. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.Â
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, weâ€re a place where Everyoneâ€s Welcome.
We know life looks a little different for each of us. That\’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Weâ€re proud to have been accredited Disability Confident Leader and weâ€re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickÂhere.
Please note
Tesco will only recruit individuals who have passed the school leaverâ€s age. To find out the school leavers age for your country pleaseÂclick hereÂ
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Retail
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Tesco Colleague - Phone Shops - Aberdare Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Aberdare Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service ethos. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and willingness to adapt. Since the role offers varied hours, emphasising your ability to work different shifts can make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your experience in customer service. Think of specific examples where you've gone above and beyond for customers, as this aligns perfectly with the role's focus on delivering great service.
✨Tip Number 4
Network with current Tesco employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Tesco Colleague - Phone Shops - Aberdare Superstore
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Tesco Colleague. Emphasise your customer service skills, ability to work in a team, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work at Tesco. Mention specific aspects of the job description that excite you and how you can contribute to the team.
Showcase Flexibility: Since Tesco values flexibility, mention your availability clearly in your application. If your schedule aligns closely with their needs, highlight this to show your willingness to adapt.
Highlight Team Spirit: In your application, demonstrate your ability to build relationships and work collaboratively. Share examples of how you've contributed to a positive team environment in past roles.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Flexibility
Since Tesco values flexibility in scheduling, be prepared to discuss your availability openly. Highlight any experiences where you adapted to changing circumstances or worked varied hours, showing that you're a team player ready to meet the store's needs.
✨Emphasise Team Spirit
Talk about your ability to build relationships with colleagues and create a positive team environment. Share stories that illustrate your teamwork skills and how you celebrate successes together, as this is important for the role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling customer feedback, maintaining store standards, and managing stock. Practising your responses will help you feel more confident and articulate during the interview, making a strong impression on the hiring team.